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Illusory Systems/Nomad
The FTC is taking action against Illusory Systems Inc. for failing to implement adequate data security measures, leading to a major security breach in which hackers stole $186 million from consumers.
FTC Will Require Illusory Systems to Return Money Stolen by Hackers and Implement an Information Security Program
FTC and States File Amended Complaint Against Uber for Deceptive Billing and Cancellation Practices
FTC Releases Annual Do Not Call Registry Data Book
FTC Sends More Than $9.6 Million to Consumers Who Bought Deceptively Advertised Vehicle Service Contracts from CarShield and American Auto Shield, LLC
CarShield
In July 2024, NRRM, LLC, which does business as CarShield, along with American Auto Shield, LLC, the administrator of its vehicle service contracts, agreed to pay $10 million to settle FTC charges that its advertisements and telemarketing for VSC are deceptive and misleading, and that many purchasers found that many repairs were not “covered,” despite making payments of up to $120 per month. The FTC also alleges CarShield’s celebrity and consumer endorsers made false statements in its ads. In December 2025, the FTC announced it was sending $9.6 million to defrauded consumers.
FTC Sends More Than $27.6 Million to Consumers Harmed by Unauthorized Billing Schemes
FTC Sends Warning Letters to 13 Property Management Software Providers Nationwide
Legion Media LLC, et al., FTC v.
In July 2024, a U.S. district court in central Florida unsealed a Federal Trade Commission complaint charging two related groups of defendants with defrauding consumers nationwide by enrolling them, without their knowledge, into continuity plans where they are shipped and charged repeatedly for personal care products that they did not agree to purchase.
The defendants allegedly deceived consumers with ads for “free” CBD and Keto-related personal care products, billing many for products they did not consent to purchase, signing many up for unwanted continuity plans, and debiting money from their bank accounts without prior authorization. In September 2024, the FTC announced three orders settling the Commission’s complaint. In December 2025, the FTC announced it was returning 27.6 million to defrauded consumers.
FTC Denies Petition from SpyFone App CEO to Vacate 2021 Order
FTC Announces Workshop on Age Verification Technologies
Support King, LLC (SpyFone.com), In the Matter of
The FTC approved a proposed order banning SpyFone and its CEO Scott Zuckerman from the surveillance business over allegations that the stalkerware app company secretly harvested and shared data on people’s physical movements, phone use, and online activities through a hidden device hack.
The FTC denied a petition to vacate or modify the FTC’s 2021 order.
National Do Not Call Registry Data Book for Fiscal Year 2025
FTC Approves Final Order against Telehealth Provider NextMed Over Charges It Used Deceptive Advertising Claims to Sell GLP-1 Weight-Loss Programs
NextMed
In July 2025, the Federal Trade Commission announced that the operators of telemedicine company Southern Health Solutions, Inc., doing business as Next Medical and NextMed, have agreed to settle the FTC’s charges that they used deceptive claims about costs and weight loss, fake reviews, and fake testimonials to lure consumers into buying their weight-loss membership programs that had hidden terms and conditions.
The proposed order requires NextMed and its principals to pay $150,000, which is expected to be used to provide refunds to consumers.
Greystar Agrees to Pay $24 Million and Stop Deceptive Advertising Practices as a Result of FTC and Colorado Lawsuit Alleging the Firm Deceived Consumers About Rent Prices
FTC Sends Payments to Consumers Impacted by Avast’s Deceptive Privacy Claims
Greystar et al., FTC and Colorado v.
The Federal Trade Commission and the State of Colorado are taking action against Greystar, the nation’s largest multi-family rental property manager, for deceiving consumers about monthly rent costs by tacking on numerous mandatory fees on top of advertised prices.
According to the complaint filed by the FTC and Colorado, these hidden fees have cost consumers living in Greystar properties hundreds of millions of dollars since at least 2019, and consumers often have not discovered the fees until after they have signed a lease or moved in.
Greystar agreed to pay $23 million to the FTC and $1 million to the State of Colorado to resolve the allegations.
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