New FTC Publication Advises Consumers What to Do if Mortgage Lender Closes or Files for Bankruptcy

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A new Facts for Consumers publication issued by the Federal Trade Commission (FTC) advises consumers what to do if their mortgage company or mortgage servicing company closes or files for bankruptcy. “How to Manage Your Mortgage If Your Lender Closes or Files for Bankruptcy” has several situation-based tips for consumers related to servicing transfers, escrow accounts, and payment disputes.

Copies of the document mentioned in this release are available from the FTC’s Web site at and from the FTC’s Consumer Response Center, Room 130, 600 Pennsylvania Avenue, N.W., Washington, DC 20580. Call toll-free: 1-877-FTC-HELP.

Contact Information

FTC Office of Public Affairs