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Consumer advocates, industry representatives, government regulators, technologists, and academics will take part in the upcoming workshop, "Paper, Plastic . . . or Mobile? An FTC Workshop on Mobile Payments," which will be held at the Federal Trade Commission Conference Center at 601 New Jersey Avenue, N.W., in Washington, DC on April 26, 2012.

The workshop, which is free and open to the public, will examine a wide range of issues, including the technology and business models used in mobile payments and the consumer protection issues raised. A webcast of the event will be available. Any updates to the agenda, included below, can be found here.

Paper, plastic, or mobile? An FTC workshop on mobile payments
April 26, 2012

8:00 A.M. Registration
8:30 Welcoming Remarks
David Vladeck, Director, Bureau of Consumer Protection, FTC
8:45 Mobile Payments: The Present and the Future
Carol Coye Benson, Managing Partner, Glenbrook Partners
9:15 Panel 1 – Opportunities and Challenges for Businesses and Consumers

Moderators: Andrew Hasty, Mobile Technology Program Specialist, Division of Financial Practices, FTC
Malini Mithal, Assistant Director, Division of Financial Practices, FTC


  • James Anderson, Group Head, Mobile Product Development, Emerging Payments Group, MasterCard
  • Kyle Enright, Head of Business Development, Payments, Google
  • Robin Leidenthal, Senior Leader Payment Solutions, Intuit, Inc.
  • Adam Levitin, Professor of Law, Georgetown University Law Center
  • Lauren Saunders, Managing Attorney, National Consumer Law Center
  • John Valentine, East Coast Vice President, SCVNGR/LevelUp
10:45 Break
11:00 Panel 2 – Legal Landscape and Dispute Resolution

Moderators: Thomas Kane, Attorney, Division of Financial Practices, FTC
Patricia Poss, Chief, Bureau of Consumer Protection Mobile Technology Unit, Division of Financial Practices, FTC


  • Thomas Brown, Partner, Paul Hastings LLP and Adjunct Professor of Law at U.C. Berkeley Law School
  • Marianne Crowe, Vice President, Payment Strategies, Federal Reserve Bank of Boston
  • Jörgen Gren, Deputy Head of Unit, Policy and Coordination, Directorate-General for the Information Society and Media (DG-INFSO), European Commission
  • Michelle Jun, Senior Attorney, Consumers Union
  • Martine Niejadlik, Compliance Officer and Vice President, Customer and Merchant Support, Boku
12:30 P.M. Lunch
1:45 Mobile Payments Around the World
  • Brigitte Acoca, Administrator, Information, Communications and Consumer Policy Division, Directorate for Science, Technology and Industry, Organization for Economic Co-operation and Development (OECD)
2:00 Panel 3 – Drilling Down: Fraud Mitigation and Data Security

Moderators: James Chen, Attorney, Division of Financial Practices, FTC
Manas Mohapatra, Attorney, BCP Mobile Technology Unit, Division of Financial Practices, FTC


  • Bob Dykes, Chief Financial Officer and Executive Vice President, VeriFone Systems, Inc.
  • Bradley Greene, Senior Business Leader, Mobile Product, Visa Inc.
  • Ryan Hughes, Chief Marketing Officer, Isis
  • Sarah Jane Hughes, University Scholar and Fellow in Commercial Law, Maurer School of Law, Indiana University
  • Ben Milne, CEO and Co-Founder, Dwolla
3:15 Break
3:30 Panel 4 – Drilling Down: Privacy Issues

Moderator: Stacy Feuer, Assistant Director for International Consumer Protection, FTC
Katherine White, Attorney, Division of Privacy and Identity Protection, FTC


  • Mallory Duncan, Senior Vice President, General Counsel, National Retail Federation
  • Harley Geiger, Policy Counsel, Center for Democracy & Technology
  • Susan Grant, Director of Consumer Protection, Consumer Federation of America
  • Michael Spadea, Director, Promontory Financial Group, LLC
  • Pat Walshe, Director of Privacy, GSM Association
4:30 Closing Remarks
Jessica Rich, Associate Director, Division of Financial Practices, FTC

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Contact Information

Claudia Bourne Farrell
Office of Public Affairs
James Chen or Thomas Kane
Bureau of Consumer Protection