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FTC sends PayPal payments to eligible Ring customers

The FTC is sending PayPal payments totaling more than $5.6 million to 117,044 people who had an account with Ring, a home security camera company.

The FTC sued Ring for failing to protect customer accounts. The FTC says that Ring’s failures let employees have too much access to customer videos and made accounts vulnerable to online attacks. In some cases, hackers took control of customer accounts, cameras, and videos.

The settlement required Ring to pay money, delete videos it shouldn’t have, and establish a strong privacy and security program. The FTC is now using that money to provide refunds to eligible Ring customers.

If you get a PayPal payment, please accept it within 30 days.

You can find answers to common questions about FTC refund payments on our FAQ page. If you have any other questions, please call the refund administrator at 1-833-637-4884.