FTC sends PayPal payments to people who paid for Zephyr face masks
The FTC is sending PayPal payments to people who bought Zephyr face masks from Razer.
According to the FTC, Razer falsely advertised their Zephyr face masks as N95-grade masks. That wasn’t true, and the masks were never certified as N95.
To settle the FTC’s charges, the company paid money and agreed to stop making misleading health claims. The FTC is now using that money to provide full refunds to people who bought Zephyr masks and related products.
The FTC first sent checks in January 2025, which resulted in more than $906,000 in refunds. Now, the FTC is sending PayPal payments to people who didn’t cash their check.
If you get a PayPal payment, please accept it within 30 days.
You can find answers to common questions about FTC refund payments on our FAQ page. If you have any other questions, please call the refund administrator at 1-833-285-3003.