Critical Resolution Mediation LLC

Last Updated:
Case Status:
Federal Trade Commission, Plaintiff, v. Critical Resolution Mediation LLC, a Georgia limited liability company; Parliament Services LLC, a Georgia limited liability company; and Brian Charles McKenzie, individually and as an officer of Critical Resolution Mediation LLC, Defendants.
FTC Matter/File Number:

192 3192

Federal Court:
Northern District of Georgia

Case Summary

A federal court has shut down an Atlanta-based debt collector in response to a Federal Trade Commission complaint alleging that its agents threatened consumers with arrest and imprisonment and tried to collect debts that consumers did not actually owe. The FTC’s complaint alleges that Critical Resolution Mediation LLC’s collectors regularly posed as law enforcement officers, attorneys, mediators, or process servers when calling consumers, lending credence to their threats about supposed unpaid debts.