Lighting X-Change Company, LLC

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Federal Trade Commission, Plaintiff v. American Industrial Enterprises, LLC; Easton Chemical Supply, Inc.; Lighting X-Change Company, LLC; LMS Lighting & Maintenance Solutions, LLC; Werner International Enterprises, Inc.; Benjamin Cox, individually, as director of Easton Chemical Supply, Inc. and Werner International Enterprises Inc., and as a principal of American Industrial Enterprises, LLC, Easton Supply, Inc., Lighting X-Change Company, LLC, LMS Lighting & Maintenance Solutions, LLC, Werner International Enterprises, Inc., and TBC Companies, Inc.; Vincent Stapleton, individually and as a principal of Lighting X-Change Company LLC; John Tharrington, individually and as a principal of American Industrial Enterprises LLC, Defendants; and TBC Companies, Inc, Relief Defendant.
FTC Matter/File Number:

1523246

X160026

Civil Action Number:

1:16-CV-0281

Enforcement Type:

Federal Injunctions

Federal Court:
District of Maryland

Case Summary

In July 2019, the FTC sent refunds totaling more than $708,000 to consumers and businesses that had been tricked into paying for unordered light bulbs and cleaning supplies. The Commission’s February 2016 complaint alleged the Lighting X-Change defendants’ telemarketers failed to disclose to consumers that they were making a sales call, pretended they had a previous business relationship with the recipients, and falsely claimed that they wanted to send a free sample or catalog. Instead, they sent unordered light bulbs and cleaning supplies without disclosing the price up-front, and billed the recipients much more than market price for the products. A July 2017 order settling the charges banned the defendants from the illegal shipping and billing practices, and imposed a financial penalty that was used to provide the consumer refunds.