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Qargo Coffee, Inc., et al., FTC v.

The Federal Trade Commission has taken action against coffee shop franchise Qargo Coffee and its founders for failing to disclose critical information required by the Franchise Rule, including one founder’s ties to burger franchise BurgerIM, leaving prospective franchisees in the dark when deciding whether to invest in the franchise.

In its complaint, the FTC alleged that Qargo and founders Mark Bastorous, Bernadette Bastorous, and Samir Shenouda violated the FTC’s Franchise Rule—the agency’s second case in recent years alleging violations of the Franchise Rule.

Under proposed order, the company and its founders are required to pay $30,000, provide franchisees the right to rescind contracts, and void noncompete agreements.

Type of Action
Federal
Docket Number
1:24cv23978
Case Status
Pending
Jan07

Office Hours for Librarians - January 7, 2025

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The FTC partners with libraries across the country to share free resources on how to spot, avoid, and report scams Got questions about a consumer protection topic? Want to brainstorm about programming...
Nov07

Office Hours for Librarians - November 7, 2024

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The FTC partners with libraries across the country to share free resources on how to spot, avoid, and report scams. Got questions about a consumer protection topic? Want to brainstorm about...
Oct23

How to Help Your Library Patrons Avoid Holiday Scams

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The holiday shopping season is just around the corner, and scammers will be shopping, too: looking for people to separate from their money. Join the Federal Trade Commission (FTC) and the Association...

Care.com, Inc., FTC v.

The Federal Trade Commission is taking action against Care.com (Care), alleging that the child and older adult care gig platform has systematically deceived caregivers who were looking for jobs while failing to give families seeking care a simple way to cancel their paid memberships.

In a federal court complaint, the FTC alleges that Care’s marketing messages about both the number of jobs available on their site and the amount workers could expect to be paid were deceptive.

Care has agreed to a settlement that will require it to turn over $8.5 million to be used to refund consumers harmed by their practices, as well as requiring the company to be able to back up the earnings claims it makes and be honest about the number of jobs available on their site.

Type of Action
Federal
Case Status
Pending