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February 2021

Feb 24, 2021

It’s like a scene from an Indiana Jones movie. Our hero enters a cave in search of treasure and every labyrinthine turn poses another unexpected hazard – trip-wired blades, runaway boulders, and snakes (“I hate snakes”). But we’re not talking about a rollicking adventure flick. We’re describing...

Feb 11, 2021

Online romance may begin with Panic! At The Disco’s High Hopes, but according to a new FTC Data Spotlight, all too often it ends with the conclusion that – to quote the J....

Feb 4, 2021

How many reports did the Consumer Sentinel Network receive in 2020? What percentage of those related to fraud? And what was the most common scam that people reported? The answers: 4.7 million, 46%, and imposter scams.

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Feb 2, 2021

A lot has been said about changes to the marketplace spurred by the gig economy, but some things remain constant, including established truth-in-advertising principles. Amazon told delivery drivers in its Amazon Flex program – as well as customers who placed orders through services like Prime...

Feb 1, 2021

Among the challenges that COVID-19 has brought, add a higher risk of identity theft to the mix. In the past year, we had about 1.4 million reports of identity theft, double the number from 2019. Repeatedly, identity thieves targeted government funds earmarked to help individuals and small...

January 2021

Jan 29, 2021

Today we are announcing another enforcement action seeking to hold companies responsible for consumer injury caused by others or in which they directly participated in the misconduct. In this...

Jan 29, 2021

For people who were looking to run their own businesses, the lesson of the FTC’s proposed $2.1 million proposed settlement with Las Vegas-based Seed Consulting, LLC, is that neither their future nor their fortune was in the cards – credit cards, that is. The defendants’ modus operandi...

Jan 22, 2021

Remember live music? Remember the thrill of enjoying a performance or sporting event with a packed house of fans? As we look forward to a return to in-person entertainment, it’s easy to forget the frustration of trying to buy tickets as soon as online sales opened only to be shut out by...

Jan 13, 2021

Fraudsters have concocted a new COVID-related scam and this time they have businesses in their sights. According to reports, business owners are getting emails that appear to be about government-sponsored loan programs. But they’re really phishing messages trying to trick people into turning...

Jan 13, 2021

Flo Health pitched its Flo Period & Ovulation Tracker as a way for millions of women to “take full control of [their] health.” But according to the FTC, despite...

Jan 11, 2021

Aside from obligatory shots of the Grand Canyon or the Leaning Tower of Pisa, many photos that consumers want to keep feature the faces of friends and family. Using a service like Everalbum’s Ever app to store photos and videos in the cloud is one way to free up space on consumers’ devices. But...

Jan 4, 2021

If you have clients who operate assisted living facilities or nursing homes, read on. The second round of Economic Impact Payments (EIPs) is in the works and the money is already being sent to people. But like last time, the payment is meant for the person...

December 2020

Dec 21, 2020

In many ways, gift cards ushered in a win-win era. Better gift-giving (and getting) for consumers and increased sales for retailers. But leave it to scammers to try to mess up a good thing....

Dec 17, 2020

At the Monterey Pop Festival, the legendary Jimi Hendrix reportedly one-upped The Who by setting fire to his guitar and his amplifier. The legendary – but fictional – Nigel Tufnel of Spinal Tap boasted of having an amp that “goes to 11.” Of course, those aren’t the kind of amps covered by...

Dec 17, 2020

“It’s the Wild West out there!” How often have you heard that statement made about health claims for products containing CBD? But here’s the thing: It’s not the Wild West. In fact, health-related representations for CBD products are subject to the same established requirements of scientific...

Dec 16, 2020

To meet the needs of consumers who are injured or face a medical emergency while traveling, Scottsdale-based SkyMed International sells air evacuation plans and other services. The...

Dec 16, 2020

It’s an annual celebration of the innovative, the audacious, and the avant garde. The Met Gala? Not quite. It’s the FTC’s sixth PrivacyCon, scheduled to...

Dec 15, 2020

To quote studio head Samuel Goldwyn’s famous malaprop, an oral contract isn’t worth the paper it’s printed on. The same can be said of a written security policy if a company doesn’t carry out its provisions....

Dec 14, 2020

One digit can make a lot of difference. Would the Proclaimers have walked 501 miles? How effective was Love Potion #10? Did the Beatles ask would you still need me, would you still feed me when I’m 65? With so much attention on Section 5 of the FTC Act, some may overlook another important...

Dec 14, 2020

There’s a standard movie trope of a group stranded in the desert. Parched and burned, their spirits soar when they see an oasis on the horizon. With their last ounce of energy, they crawl toward the lush palms and beckoning pool. But as they dip their hands in the water, they realize it was just...

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