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Avoid scams and know your rights.

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Consumer Blog

Two disturbing phone scams have popped up on the FTC’s radar. Both scams have one thing in common: they want to trick (and scare) you out of money. If you live on Staten Island, pay close attention, since these two scams seem to be targeting people in your area. But we know that scammers don’t often stick with one area, so they could expand their target area any time now.

When people who are in jail or prison want to call family and friends, they can only use official service providers for either collect or pre-paid calls. The per-minute charges for these calls can be costly. And that’s how scammers have found a way to take people’s money.

Having trouble paying your student loan debt? You might get an offer that says you can reduce your monthly payment, or even reduce your overall debt. The offer might look like it comes from the government…and they might tell you that, first, you have to pay a fee. But it’s illegal for a company to ask you to pay a fee up front before they get you the promised relief. And it’s illegal for them to pretend to be from the government.

Business Blog

Ohioans know how to handle the virtually impossible. Take Clawde, a rare blue lobster that was destined for a dinner plate this July when a sharp-eyed worker in a Cuyahoga Falls Red Lobster restaurant spotted him, fished him from a holding tank, and started events that landed Clawde in posh new digs at...

“UNLIMITED Minutes.” “UNLIMITED TALK.” “‘UNLIMITED MINUTES’ We do not charge ‘per-minute’.” Those are notable claims for anyone shopping for telecom services, including consumers who want to maintain family ties with relatives who are incarcerated. But...

If you saw an email from FTC Chairman Joseph Simons, it wasn’t. From him, that is. Scammers pretending to be him are emailing, though. They’re trying to trick you into turning over personal information, like your birth date and home address, which could help them scam you. So: if you get an email from the Chairman of the Federal Trade Commission about getting money because of...