Consumer Sentinel Network Data Book 2017: Massachusetts

Top Ten Report Categories

Graph of consumer reports in Massachusetts by topic in 2017. The topic with the most reports was debt collection with 16 percent, followed by imposter scams with 16 percent, and identity theft with 15 percent.


Fraud & Other Reports/Losses

State Rank
(Reports per 100K Population)
Total Fraud & Other Reports33,006
Total Fraud Losses$11M
Median Fraud Loss$450

Fraud & Other Reports By MSA

Download Metropolitan Statistical Area data [CSV, .89 KB]

Map of Massachusetts Metropolitan Statistical Areas showing number of reports per 100K population, ranging from a low of 404 to a high of 448 See attached CSV file for report data by MSA.


Top Identity Theft Types

Graph of consumer reports of identity theft in Massachusetts by type in 2017. The type with the most reports was credit card fraud with 41 percent of reports, employment or tax-related fraud with 21 percent, bank fraud with 14 percent, phone or utilities fraud with 14 percent, and government documents or benefits fraud with 6 percent.


Identity Theft Reports

State Rank
(Reports per 100K Population)
Total Identity Theft Reports6,016

Percentages are based on the total number of relevant 2017 reports from Massachusetts consumers, as indicated in the chart title. This page excludes reports provided by the Massachusetts Attorney General. Consumers can report multiple types of identity theft.