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FTC sends refunds to former AT&T customers

The FTC is sending payments totaling nearly $6.3 million to 267,734 former AT&T customers who filed a valid claim before the deadline.

The FTC sued AT&T, and the company agreed to settle. According to the FTC’s lawsuit, AT&T unfairly reduced data speeds for customers with unlimited data plans, a practice known as “data throttling.” After customers reached a monthly threshold, they experienced data speeds so slow that many common activities like web browsing and video streaming were difficult or impossible.

As a result of the settlement, in 2020, AT&T issued bill credits to current customers and sent checks to former customers, which resulted in $52 million in refunds. Now, the FTC is sending payments to eligible consumers who didn’t already get a payment.

If you get a check, please cash it within 90 days.

If you get a PayPal payment, please accept it within 30 days.

You can find answers to common questions about FTC refund payments on our FAQ page. If you have any other questions, please call the refund administrator at 1-877-654-1982.