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Consumer Sentinel allows law enforcement agencies in the United States, Canada and Australia access to millions of consumer complaints through a restricted access, secure site. To access Consumer Sentinel you will need the following:

  • Windows 7/8.1/10
  • Internet Explorer 10, 11 and Edge (16 and higher)
  • Firefox 59 or above
  • Google Chrome 69 or above
  • Opera 53 or above
  • A valid e-mail address, phone number and agency approved static IP address

For More Information About Consumer Sentinel:

Send an e-mail to sentinel@ftc.gov, or call the Consumer Sentinel Help Desk at 1.877.701.9595.