Tag: Consumer Protection

Consumers looking to get their products repaired at independent repair shops or with some DIY often find themselves in a fix. Nixing the Fix: An FTC Report to Congress on Repair Restrictions examines...

There’s a certain irony in the FTC’s record-setting $20 million settlement with Vivint Smart Home , a national seller of smart home technology platforms, including security devices and monitoring...

FTC staff sent 30 warning letters to companies, raising concerns about their COVID-related advertising claims . In two notable ways, some of these letters differ from letters we’ve sent to other...

What’s that illumination you see just ahead? It’s the FTC’s virtual workshop Bringing Dark Patterns to Light , beginning this morning at 10:30 Eastern Time. You can watch the webcast from a link on...

For businesses in the middle of a global pandemic, there’s no such thing as “business as usual.” The percentage of Americans working remotely has grown substantially, now reportedly up to 33% of the U...

Yellowstone – the majestic national park – is known for Old Faithful, roaming bison, and vistas to take your breath away. According to a 2020 FTC complaint, Yellowstone – the merchant cash advance...

Advances in artificial intelligence (AI) technology promise to revolutionize our approach to medicine, finance, business operations, media, and more. But research has highlighted how apparently...

Congress passed a law in December 2020 – the COVID-19 Consumer Protection Act – that imposes monetary penalties on violators. The Department of Justice and the FTC just brought their first action...

The FTC’s long-standing Holder Rule requires businesses to include a special notice in credit contracts that gives consumers certain protections. Today, a Staff Note reiterates the Commission’s...

Have you marked your calendar for April 29, 2021, to attend Bringing Dark Patterns to Light: An FTC Workshop ? The virtual event will examine digital “dark patterns,” potentially deceptive or unfair...

People who claim that hindsight is 20/20 probably weren’t talking about the post hoc evaluation of clinical testing. That’s an alleged flaw the FTC challenged in purported substantiation submitted by...

According to a recent CFPB report , the pandemic has left more than 8.8 million consumers behind on their rent. Tenants at risk of homelessness are disproportionately people of color, primarily Black...

Equal access to credit based on non-discriminatory criteria is an essential component of economic opportunity and a fair marketplace. The Equal Credit Opportunity Act prohibits creditors from denying...

This time last year, we all were adjusting to a new normal. As the pandemic took hold, the FTC kicked into high gear on COVID-19-related issues, while continuing its work on other fronts, too. The...

“The check’s in the mail.” You’ve heard it before, but this time it’s true if you are one of the 147,000 University of Phoenix students who will be receiving payments totaling more than $50 million as...

Many consumers experience sticker shock when they total up what they pay each month for television, add-on channels, satellite programming, streaming services, and the vast array of other content they...

The pandemic is still taking a toll on your customers, your employees – and your business. The new American Rescue Plan, just signed into law, gets the ball rolling to help out on many people’s...

Did you get a bill for a Small Business Administration (SBA) loan, but you didn’t apply for one? It’s possible that an identity thief applied for the loan using your personal or business information...