Tag: Consumer Protection

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Every new year brings an opportunity for reflection on the past and the future. 2014 is a milestone for the Federal Trade Commission as it marks 100 years since President Woodrow Wilson signed the FTC Act into law. We will be commemorating our centennial throughout the year by...
To learn more about the mobile payments industry and its effects on consumers, the FTC convened a workshop on April 26, 2012. For purposes of the workshop and this report, staff took a very broad view of mobile payments and included technologies and products in which a payment is...
At the Federal Trade Commission’s request, a U.S. district court has temporarily shut down a telemarketing operation that allegedly targeted Hispanic consumers with false promises that they could make money by reselling high-end goods such as Gucci and Ralph Lauren, and then charged them between $...
We’ve said it before, but it bears repeating:  Glitch Happens.  In the case of Accretive Health, Inc., it was a laptop taken from the passenger compartment of an employee’s car.  What transformed this oops into a full-fledged uh-oh was that the laptop contained files with 20 million...
Accretive Health, Inc., a company that provides medical billing and revenue management services to hospitals around the country, has agreed to settle Federal Trade Commission charges that its inadequate data security measures unfairly exposed sensitive consumer information to the risk of theft or...
An FTC-commissioned study indicating that when marketers use the phrase "up to" in claims about their products, many consumers are likely to believe that they will achieve the maximum "up to" results. The study describes what a test group of consumers thought about ads for...
We got an interesting suggestion recently.  “With how fast technology changes, how about building in a process so companies can see if newer methods meet the requirements of existing rules?”  A related recommendation:  Crowdsourcing.  “The FTC could publicize an idea and get feedback...
The Federal Trade Commission has approved a new method for companies to get parents’ consent for their children to access online services covered by the Children’s Online Privacy Protection Act (COPPA) Rule. Based on an application submitted by Imperium, Inc., the Commission has approved the use...
The Federal Trade Commission published a biennial report to Congress focusing on the use of the Do Not Call Registry by both consumers and businesses over the past two years. The report also highlights how the FTC is responding to new technologies that have increased the number of illegal...
An administrator working for the Federal Trade Commission is mailing 316,716 checks averaging $18.74 each to consumers who purchased acai berry supplements, “colon cleansers,” and other products from Phoenix-based Central Coast Nutraceuticals, Inc.
No one is sliding across the living room floor in shades lip synching to Bob Seger, but violating the FTC’s Risk-Based Pricing Rule is risky business nonetheless. That’s the message of the FTC’s $1.9 million settlement with telecom company Time Warner Cable, Inc., the first case...
Time Warner Cable, Inc. has agreed to settle Federal Trade Commission charges that the company violated the Risk-Based Pricing Rule, which requires creditors to give notice to consumers who are provided less favorable credit terms based on information in their credit reports.
Labels and packaging for many common consumer products would state the contents in both the customary inch/pound measurement system and the metric system, under proposed amendments to Federal Trade Commission regulations announced today. The FTC seeks comments on the proposed amendments, which...
The Federal Trade Commission provided information to Congress today on the status of its work regarding companies that collect and aggregate consumers’ information and then resell it, known as data brokers.
The Federal Trade Commission is proposing changes to its Energy Labeling Rule so that its television testing and reporting requirements conform with a new Department of Energy test procedure published in October.
The Federal Trade Commission has issued its Fiscal Year (FY) 2013 Performance and Accountability Report. The report shows American taxpayers how the FTC has managed its resources, highlights major accomplishments in fulfilling the FTC’s two core goals of protecting consumers and promoting...
How do I file a comment? Matters Open for Comment Below is a listing of matters for which the Commission is currently accepting public comments. Matters are listed in chronological order by comment submission deadline.

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