Our staff issue advisory opinions to help clarify FTC rules and decisions regarding either competition or consumer protection issues, often in response to requests from businesses and industry groups. To find a specific opinion, use the filters on this page. Parties may request advice from our staff concerning proposed conduct.
Displaying 1 - 12 of 12
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Discusses whether statutory and catalog sales exemption from definition of telemarketing applies to seller that solicits inbound calls in response to mailed catalogs, but does not complete a sale...
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opinion_14-1.pdf
(157.27 KB)
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Discusses whether the transfer of a consumer-initiated call to a prerecorded message is restricted by Telemarketing Sales Rule provisions concerning outbound telephone call initiated to deliver a...
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Opinion 10-2
(106.47 KB)
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Discusses whether prerecorded messages to customers regarding the availability of free services for a limited time period is telemarketing under the Telemarketing Sales Rule.
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Opinion 10-1
(106.54 KB)
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Discusses applicability of TSR restrictions on the use of prerecorded messages in telemarketing to technology that enables call agents to respond to the recipient of a call by substituting audio...
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Opinion 09-1
(785.17 KB)
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Discusses the interplay between the recordkeeping requirements of the Telemarketing Sales Rule and the Do Not Call and Call Abandonment "safe harbor" provisions.
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Opinion 08-1
(77.17 KB)
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Discusses the application of the Telemarketing Sales Rule to a proposed business plan involving the sale of automobile service contracts.
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Opinion 07-1
(145.35 KB)
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Discusses the application of the Telemarketing Sales Rule's "Established Business Relationship" exemption to an Internet-based lead generation mechanism.
File
Opinion 06-2
(80.47 KB)
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Discusses the practice of upselling and certain exemptions to the Telemarketing Sales Rule.
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Opinion 06-1
(67 KB)
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Discusses access to the National Do Not Call Registry by members of the market or opinion research industry.
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Opinion 04-2
(30.44 KB)
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Discusses the application of the Telemarketing Sales Rule's Fee Rule provision to independent or franchised agents of a company.
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Opinion 04-1
(30.94 KB)
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Discusses the applicability of the Telemarketing Sales Rule to third-party telemarketing companies hired by an insurance company to sell insurance products.
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The applicability of the Telemarketing Sales Rule (response to request by the American Telephone Fundraisers Association), Decisions Volume 120
Displaying 1 - 12 of 12