Skip to main content

FTC sends checks to people who lost money to a tech support scheme

The FTC is sending 31,075 checks totaling nearly $300,000 to people who paid Elite IT Partners for costly and unnecessary computer repair services.

The FTC sued Elite IT Partners, and the company and its CEO, James Martinos, agreed to settle. The FTC alleged that Elite IT Partners targeted people looking for help recovering their email passwords, pretended to be affiliated with companies like Microsoft and Yahoo!, and ran bogus “diagnostic” tests to convince people that their computers were infected with viruses. The FTC says that Elite's deceptive tactics convinced tens of thousands of people to pay for costly and unnecessary repairs, including immediate cleaning of their computers, antivirus software, and ongoing technical support services.

If you get a check, please cash it within 90 days.

You can find answers to common questions about refund payments on our FAQ page. If you have any other questions, please call the refund administrator at 1-866-974-1467.