Were you denied credit after responding to an offer from Credit Karma? You may be eligible for a payment.
The FTC is sending notices to 497,425 people who may be eligible for a payment if they were denied credit after responding to an offer from Credit Karma that said they were “pre-approved” or had a “90% odds” of approval.
If you get a letter or email with a claim number, you can apply for a payment online at secure.creditkarmasettlement.com.
What was the settlement about?
In January 2023, Credit Karma paid money to settle charges brought by the FTC.
The FTC alleged that many people who got “pre-approved” credit offers from Credit Karma were not approved. As a result, they wasted time applying and sometimes saw their credit scores drop when their applications were denied.
Who is eligible to apply for a payment?
You may apply for a payment if you were denied credit after responding to an offer from Credit Karma that said you were “pre-approved” or had a “90% odds” of approval sometime between February 2018 and April 2021.
We sent letters and emails with Claim IDs to people who are eligible to apply. If you need help filing a claim, call the claims administrator at 1-866-848-0871.
How do I apply for a payment?
You can apply online at secure.creditkarmasettlement.com. You will need your claim number. We sent Claim IDs by mail and email.
What is the deadline to apply for a payment?
To be eligible, you must file a claim by March 4, 2024.
How much will my payment be?
Your payment amount will depend on several factors, including how many people file claims.
When will I get my payment?
We don’t have a mailing date yet for payments. We will update this page when we have more information.
Where can I get help or find more information?
For more information or help with your claim, please call the claims administrator at 1-866-848-0871.