Are you a former AT&T customer who had an unlimited data plan that was throttled by AT&T? You may be eligible for a refund.
The FTC sued AT&T, and the company agreed to settle. As a result of the settlement, AT&T refunded more than $52 million to current and former customers. Now, the FTC is using the remaining money from the settlement to refund eligible consumers who haven’t already received a payment.
What was the lawsuit about?
According to the FTC’s lawsuit, AT&T unfairly reduced data speeds for customers with unlimited data plans, a practice known as “data throttling.” After customers used a certain amount of data in a billing cycle, they experienced data speeds so slow that many common activities like web browsing and video streaming were difficult or impossible.
Who is eligible to apply for a refund?
You may apply for a payment if you meet all these requirements:
- you are a former AT&T customer
- you had an unlimited data plan at some point between October 1, 2011 and June 30, 2015
- you experienced data throttling (slow data speeds)
- you didn’t already get a payment from AT&T in this matter.
Current AT&T customers aren’t eligible for a payment because they received a bill credit from AT&T in 2020. In addition, former customers who cashed a check from AT&T aren’t eligible.
How do I apply for a refund?
Apply for a refund at www.ATTDataThrottling.com.
What is the deadline to apply for a refund?
To be eligible, you must file a claim by May 18, 2023.
How much will my payment be?
Your payment amount depends on several factors, including how many people file claims.
When will I get my payment?
We don’t have a mailing date yet for payments. We will update this page when we have more information.
Where can I get help or find more information?
Call the refund administrator at 1-877-654-1982 or email info@ATTDataThrottling.com.