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Important Settlement Update

The administrator sent notices to people with incomplete claims. If you receive a Claim Deficiency Notification, you must provide additional documents by September 15, 2023.

Legitimate emails about this settlement will come from AT&T Data Throttling Settlement Administrator <info@ATTDataThrottling.com>.

How do I respond if I get an email or letter about my claim?

To update your claim, please visit secure.attdatathrottling.com/deficiency and upload the required documents.

I filed a claim but didn’t get an email or letter. Now, what?

If you didn’t get a message about your claim, that means your claim is being reviewed and you don’t need to do anything right now.

More Information About the Settlement

According to the FTC’s lawsuit, AT&T unfairly reduced data speeds for customers with unlimited data plans, a practice known as “data throttling.” After customers used a certain amount of data in a billing cycle, they experienced data speeds so slow that many common activities like web browsing and video streaming were difficult or impossible.

The initial claims deadline was May 18, 2023. The FTC is no longer accepting claims.

What was the lawsuit about?

According to the FTC’s lawsuit, AT&T unfairly reduced data speeds for customers with unlimited data plans, a practice known as “data throttling.” After customers used a certain amount of data in a billing cycle, they experienced data speeds so slow that many common activities like web browsing and video streaming were difficult or impossible.

Who was eligible to apply for a refund?

You may apply for a payment if you meet all these requirements:

  • you are a former AT&T customer
  • you had an unlimited data plan at some point between October 1, 2011 and June 30, 2015
  • you experienced data throttling (slow data speeds)
  • you didn’t already get a payment from AT&T in this matter.

Current AT&T customers aren’t eligible for a payment because they received a bill credit from AT&T in 2020. In addition, former customers who cashed a check from AT&T aren’t eligible.

What was the deadline to apply for a refund?

The claims deadline was May 18, 2023. The FTC is no longer accepting claims.

How much will my payment be?

Your payment amount depends on several factors, including how many people file claims.

When will I get my payment?

We don’t have a mailing date yet for payments. We will update this page when we have more information.

Where can I get help or find more information?

Call the refund administrator at 1-877-654-1982 or email info@ATTDataThrottling.com.