Frequently Requested Records

The FOIA Office at the Federal Trade Commission often receives repeated requests for specific FTC documents and company records. The E-FOIA Amendments of 1996 mandate that these frequently requested materials be included in the "reading room" because they are likely to be subject to subsequent requests. For this reason, we have compiled a list of frequently requested records which are linked to responsive documents and explanatory letters previously sent by the FOIA Office in response to actual FOIA requests. The response letters disclose the number and types of records we released, and explain the exemptions that apply to any redacted or withheld documents. Along with the response letters, we have included copies of the information that we sent to the requesters. In most cases, the information includes consumer complaints submitted to the FTC. In addition, you should know that the consumer complaints have not necessarily been verified by the FTC. In addition, personal information about consumers and requesters has been redacted from the letters and responsive records to protect their privacy. It is important to note that the links below may not provide comprehensive access to the records we have on each company because new records are accumulated daily. However, the materials provided are current as of the date indicated for each company.

Topics


Do-Not-Call Complaints
Apple
Bush
Clinton
Consumer Sentinel
Crowd Funding
Cruz
Data Security
EpiPen/Mylan Pharmaceuticals
Facebook
FOIA Improvement Act
Football helmets
Herbalife
Hotel pricing/resort fee
Kickstarter Campaign
Lifelock
Trump
US-EU Safe Harbor
White House
Wireless Companies

 

Do-Not-Call Complaints

The FTC receives a large volume of requests seeking data from the Do-Not Call complaint database. These spreadsheets contain the reported telephone number and the date and time of the complaint. This page will be updated on a biweekly basis, to reflect data from the last three months.

 

TopicDate of ReqFile SizeFOIA #File
Type
Antitrust
Chairwoman and Federal Government Antitrust and Data Security Correspondence between October 2014 to March 2015 (Part 1 of 3)March 201517.41 MB2015-00679application/pdf icon
Chairwoman and Federal Government Antitrust and Data Security Correspondence between October 2014 to March 2015 (Part 2 of 3)March 201545.61 KB2015-00679application/pdf icon
Chairwoman and Federal Government Antitrust and Data Security Correspondence between October 2014 to March 2015 (Part 3 of 3)March 2015505.66 KB2015-00679application/pdf icon
Apple
Email correspondence between Commissioners and Google, Facebook, and Apple between January 1, 2015 and March 25, 2015March 2015443.73 KB2015-00793application/pdf icon
Email correspondence between Commissioners and Google, Facebook, and Apple between January 1, 2015 and March 25, 2015March 20159.24 MB2015-00793application/pdf icon
Bush
Email correspondence between the Commissioners or the Directors of the Office of Public Affairs or the Office of Policy and Planning and Jeb BushMay 2015549.85 KB2015-1038application/pdf icon
Clinton
Requests for communications with Clinton domain namesJanuary 2015305.57 KB2015-01098application/pdf icon
Consumer Sentinel
Consumer Sentinel Codes (as of January 2017) 24.43 KBn/aapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Sentinel Law Violation Codes (as of January 2017) 24.43 KBn/aapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Sentinel Statute Codes (as of January 2017) 10.93 KBn/aapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Crowd Funding
Consumer complaints regarding crowd fundingMay 20152.8 MB2015-01046application/pdf icon
Cruz
Email correspondence between the FTC and Senator Cruz from November 2012 to June 2015 (Part 1 of 3)June 2015404.43 KB2015-01108application/pdf icon
Email correspondence between the FTC and Senator Cruz from November 2012 to June 2015 (Part 2 of 3)June 2015191.2 KB2015-01109application/pdf icon
Email correspondence between the FTC and Senator Cruz from November 2012 to June 2015 (Part 3 of 3)June 201558.1 MB2015-01110application/pdf icon
Documents created by Ted Cruz and his personnel file during his time at the FTCMarch 20158.04 MB2015-01049application/pdf icon
Documents authored by Ted Cruz during his time as the Director of the Office of Policy Planning (Part 1 of 2)November 201422.11 MB2015-00226application/pdf icon
Documents authored by Ted Cruz during his time as the Director of the Office of Policy Planning (Part 2 of 2)November 201471.15 MB2015-00227application/pdf icon
Data Security
Chairwoman and Federal Government Antitrust and Data Security Correspondence between October 2014 to March 2015 (Part 1 of 3)March 201517.41 MB2015-00679application/pdf icon
Chairwoman and Federal Government Antitrust and Data Security Correspondence between October 2014 to March 2015 (Part 2 of 3)March 201545.61 KB2015-00679application/pdf icon
Chairwoman and Federal Government Antitrust and Data Security Correspondence between October 2014 to March 2015 (Part 3 of 3)March 2015505.66 KB2015-00679application/pdf icon
EpiPen/Mylan Pharmaceuticals
Consumer complaints from 2010 to present for EpiPen and Mylan Pharmaceuticals Part 1August 201694.3 KB2016-01162application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Consumer complaints from 2010 to present for EpiPen and Mylan Pharmaceuticals Part 2August 201611.82 KB2016-01162application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Consumer complaints from 2010 to present for EpiPen and Mylan Pharmaceuticals Part 3August 201664.12 KB2016-01162application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Request response letterAugust 2016274.76 KB2016-01162application/pdf icon
Request descriptionAugust 2016201.82 KB2016-01162application/pdf icon
Facebook
Facebook Compliance Report 2012November 2012709.45 KB2013-00197application/pdf icon
Email correspondence between Commissioners and Google, Facebook, and Apple between January 1, 2015 and March 25, 2015March 2015443.73 KB2015-00793application/pdf icon
Email correspondence between Commissioners and Google, Facebook, and Apple between January 1, 2015 and March 25, 2015March 20159.24 MB2015-00793application/pdf icon
FOIA Improvement Act
FOIA Improvement Act records from August 2014 to July 2015July 2015624.23 KB2015-00391application/pdf icon
FOIA Improvement Act records from through July 2014July 20153.78 MB2015-00391application/pdf icon
Football helmets
Documents submitted by Riddell Sports GroupMarch 2015669.21 KB2015-00705application/pdf icon
Herbalife
Request descriptionJune 2016187.9 KB2016-00953application/pdf icon
Final response documentsJune 20166.11 MB2016-00953application/pdf icon
First response documents (Part 1 of 3)June 201683.94 KB2016-00953application/pdf icon
First response documents (Part 2 of 3)June 20164.53 MB2016-00953application/pdf icon
First response documents (Part 3 of 3)June 2016574.16 KB2016-00953application/pdf icon
Signed partial responseJune 2016456.01 KB2016-00953application/pdf icon
Second response documentsJune 2016965.88 KB2016-00953application/pdf icon
Signed second partial responseJune 2016644.76 KB2016-00953application/pdf icon
Signed final responseJune 2016514.772016-00953application/pdf icon
Request description-Herbalife’s $200 million settlement agreement with the FTCJuly 2016125.87 KB2016-01037application/pdf icon
Response letter-public recordJuly 2016228.21 KB2016-01037application/pdf icon

Phone and in person meetings between Commissioners and Herbalife executives

February 201576.98 KB2015-00581application/pdf icon

All letters, phone calls and meetings between Commissioners and members of Congress since 2014 regarding Herbalife

February 201572.06 KB2015-00582application/pdf icon

Herbalife FOIA Final Response

February 2015263.02 KB2015-00581/00582application/pdf icon

Herbalife FOIA Responsive Records

February 20157.92 MB2015-00581/00582application/pdf icon
Herbalife Response Letter (2014) and Consumer complaints and correspondence Part 1August 20141.01 MB2014-01349application/pdf icon
Herbalife consumer complaints and correspondence Part 2August 2014173.66 MB2014-01349application/pdf icon
Herbalife consumer complaints and correspondence Part 3August 2014127.48 MB2014-01349application/pdf icon
Herbalife consumer complaints and correspondence Part 4August 2014123.75 MB2014-01349application/pdf icon
Herbalife consumer complaints and correspondence Part 5August 2014139.68 MB2014-01349application/pdf icon
Herbalife consumer complaints and correspondence Part 6August 2014142.18 MB2014-01349application/pdf icon
Herbalife consumer complaints and correspondence Part 7August 201460.25 MB2014-01349application/pdf icon
Herbalife consumer complaints and correspondence Part 8August 2014135.62 MB2014-01349application/pdf icon
Herbalife consumer complaints and correspondence Part 9August 2014130.12 MB2014-01349application/pdf icon
Herbalife consumer complaints and correspondence Part 10August 2014155.24 MB2014-01349application/pdf icon
Herbalife consumer complaints and correspondence Part 11August 2014110.24 MB2014-01349application/pdf icon
Herbalife consumer complaints and correspondence Part 12August 2014165.35 MB2014-01349application/pdf icon
Herbalife consumer complaints and correspondence Part 13August 201485.21 MB2014-01349application/pdf icon
Herbalife consumer complaints and correspondence Part 14August 2014120.69 MB2014-01349application/pdf icon
Herbalife Lead Generation Firms (as of 3/2013)March 201351.26 MB2013-00568application/pdf icon
Herbalife complaints (as of 1/2013)January 20136.87 MB2013-00341application/pdf icon
Hotel pricing/resort fee disclosures
Warning Letters (November 29, 2012 to July 6, 2016)July 20167.32 MB2016-01006application/pdf icon
Warning Letters (November 26, 2012 to June 3, 2013)February 201614.53 MB2016-00453application/pdf icon
Kickstarter Campaign
Consumer complaints regarding Kickstarter Campaign June 2015 (Part 1 of 2)June 2015549.92 KB2015-01154application/pdf icon
Consumer complaints regarding Kickstarter Campaign June 2015 (Part 2 of 2)June 201579.74 KB2015-01154application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Consumer complaints regarding KickstarterMay 201572.83 KB2015-01046application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Lifelock
FOIA Request and FTC Partial Response re Additional Lifelock ComplaintsSeptember 20, 20161 MB2016-01244application/pdf icon
Lifelock Complaints 7-23-15 through 10-5-16September 20, 201624.09 KB2016-01244application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon

Lodged Documents – First Release Letter

July 2015248.27 KB2016-00462application/pdf icon
Lifelock Commercial 1July 201574.95 MB application/video icon
Lifelock Commercial 2July 201528.2 MB application/video icon
Lifelock Commercial 3July 201519.48 MB application/video icon
Lifelock Commercial 4July 201526.55 MB application/video icon
Lifelock Commercial 5July 201530.39 MB application/video icon
Lifelock Commercial 6July 201546.31 MB application/video icon
Lifelock Commercial 7July 201528.53 MB application/video icon
Lifelock Commercial 8July 201514.82 MB application/video icon
Lifelock Commercial 9July 2015106.16 MB application/video icon
Lifelock Commercial 10July 201592.87 MB application/video icon
Lifelock Commercial 11July 201588.67 MB application/video icon
Lifelock Commercial 12July 201586.74 MB application/video icon
Lifelock Documents (Part 1 of 8) 38.6 MB application/pdf icon
Lifelock Documents (Part 2 of 8) 41.01 MB application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Lifelock Documents (Part 3 of 8) 71.17 MB application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Lifelock Documents (Part 4 of 8) 61.64 MB application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Lifelock Documents (Part 5 of 8) 48.48 MB application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Lifelock Documents (Part 6 of 8) 62.81 MB application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Lifelock Documents (Part 7 of 8) 66.89 MB application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Lifelock Documents (Part 8 of 8) 29.68 MB application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Documents regarding Lifelock 4.26 MBn/aapplication/pdf icon
Documents regarding LifelockJuly 2015437.61 KB2015-01260application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Documents regarding LifelockJuly 2015118.94 KB2015-01265application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Trump
FOIA Request and FTC Response – Emails with Trump PETTDecember 5, 20161.71 MB2017-00223application/pdf icon
Investigative records and complaints regarding Trump Network/Ideal Health since 1997 Part 1 of 5March 20165.12 MB2016-00584application/pdf icon
Investigative records and complaints regarding Trump Network/Ideal Health since 1997 Part 2 of 5March 2016475.21 KB2016-00584application/pdf icon
Investigative records and complaints regarding Trump Network/Ideal Health since 1997 Part 3 of 5March 2016591.37 KB2016-00584application/pdf icon
Investigative records and complaints regarding Trump Network/Ideal Health since 1997 Part 4 of 5March 2016812.43 KB2016-00584application/pdf icon
Investigative records and complaints regarding Trump Network/Ideal Health since 1997 Part 5 of 5March 201628.77 KB2016-00584application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 Request Description (2015-01334)March 2016401.38 KB2016-00559application/pdf icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 (2015-01334) Trump Univ - RedactedMarch 201646.85 KB2016-00559application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 (2015-01334) Response LetterMarch 2016778.60 KB2016-00559application/pdf icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 (2015-01356) ACN Inc (redacted)March 201642.28 KB2016-00559application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 (2015-01356) Response LetterMarch 20162.53 MB2016-00559application/pdf icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 (2015-01356) Trump Network (redacted)March 201619.36 KB2016-00559application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 (2015-01356) Request DescriptionMarch 2016235.37 KB2016-00559application/pdf icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 All Trump Univ - Redacted (2015-01409)March 201647.18 KB2016-00559application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 (2015-01409) Request DescriptionMarch 2016148.22 KB2016-00559application/pdf icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 (2015-01409) Response LetterMarch 2016600.21 KB2016-00559application/pdf icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 (2015-01412) All Trump Univ - RedactedMarch 201647.18 KB2016-00559application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 (2015-01412) Request DescriptionMarch 2016554.95 KB2016-00559application/pdf icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 (2015-01412) ResponseMarch 2016598.11 KB2016-00559application/pdf icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 (2015-01412) Trump (1.1.05 to 10.24.13) RedactedMarch 201647 KB2016-00559application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 (2015-01490) Response to Requester SignedMarch 2016533.51 KB2016-00559application/pdf icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 (2015-01490) Trump (10.25.13 to 9.18.15) RedactedMarch 201618.35 KB2016-00559application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 (2015-01490) RequestMarch 2016360.82 KB2016-00559application/pdf icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 (2016-00377) Trump CorrespondenceMarch 20161.49 MB2016-00559application/pdf icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 (2016-00377) RequestMarch 2016543.79 KB2016-00559application/pdf icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 (2016-00377) Final ResponseMarch 2016542.57 KB2016-00559application/pdf icon
Request for previous Trump Requests/Responsive Docs from 6/1/2015-3/2/2016 (2016-00559) Request Description March 2016702.91 KB2016-00559application/pdf icon
Request for previous Trump University, Trump Network, etc. It covers the period 1/1/15-3/11/16 Final Response (2016-00606)March 2016323.07 KB2016-00606application/pdf icon
Request for previous Trump University, Trump Network, etc. It covers the period 1/1/15-3/11/16 Trump Complaints - Redacted (2016-00606)March 2016552.53 KB2016-00606application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
Request for previous Trump University, Trump Network, etc. It covers the period 1/1/15-3/11/16 Request Description (2016-00606)March 2016195.12 KB2016-00606application/pdf icon
US-EU Safe Harbor
US-EU Safe Harbor Framework Correspondence through December 2013 (Part 1 of 2)October 2013506.12 KB2014-00171application/pdf icon
US-EU Safe Harbor Framework Correspondence through December 2013 (Part 2 of 2)October 2013141.28 KB2014-00171application/pdf icon
White House
Email correspondence between Commissioner Ramirez and the White House between July 1, 2012 and January 31, 2013March 2015271.86 KB2015-00778application/pdf icon
Email correspondence between Chairman Leibowitz and the White House between July 1, 2012 and January 31, 2013February 2015300.04 KB2015-00589application/pdf icon
Wireless Companies
Consumer complaints for T-Mobile, Verizon Wireless, AT&T Wireless, and Sprint Wireless, from June 1, 2016 to October 27, 2016
Request descriptionOctober 2016433 KB2017-00088application/pdf icon
Final responseOctober 2016642 KB2017-00088application/pdf icon
AT&T Wireless complaintsOctober 201641 KB2017-00088icon Xcel spreadsheet
Sprint Wireless complaintsOctober 201625 KB2017-00088icon Xcel spreadsheet
T-Mobile complaints - RedactedOctober 20163.06 MB2017-00088icon Xcel spreadsheet
Verizon Wireless complaints - RedactedOctober 20161.97 MB2017-00088icon Xcel spreadsheet
Consumer complaints for T-Mobile, Verizon Wireless, AT&T Wireless, and Sprint Wireless, from March 1, 2016 to June 17, 2016
Request descriptionJune 2016322 KB2016-00936application/pdf icon
Partial responseJune 2016365 KB2016-00936application/pdf icon
Final responseJune 2016346 KB2016-00936application/pdf icon
AT&T Wireless complaintsJune 20161.2 MB2016-00936icon Xcel spreadsheet
Sprint Wireless complaintsJune 2016175 KB2016-00936icon Xcel spreadsheet
T-Mobile complaints - RedactedJune 20161.9 MB2016-00936icon Xcel spreadsheet
Verizon Wireless complaints - RedactedJune 20161.3 MB2016-00936icon Xcel spreadsheet
Consumer complaints for T-Mobile, Verizon Wireless, AT&T Wireless, and Sprint Wireless, from September 15, 2015 to March 9, 2016
Request descriptionMarch 2016490 KB2016-00589application/pdf icon
Final responseMarch 2016380 KB2016-00589application/pdf icon
AT&T Wireless complaintsMarch 201657 KB2016-00589icon Xcel spreadsheet
Sprint Wireless complaintsMarch 201627 KB2016-00589icon Xcel spreadsheet
T-Mobile complaints - RedactedMarch 20163.6 MB2016-00589icon Xcel spreadsheet
Verizon Wireless complaints - RedactedMarch 20162.7 MB2016-00589icon Xcel spreadsheet
Consumer complaints for T-Mobile from Feb. 1, 2015 to Sept. 11, 2015, and for Verizon Wireless, AT&T Wireless, and Sprint Wireless, from Jan. 1, 2012 to Sept. 11, 2015
Request descriptionSeptember 2015386 KB2015-01446 pdf icon
Final responseSeptember 2015339 KB2015-01446 pdf icon
AT&T Wireless complaintsSeptember 20153.7 MB2015-01446zip icon
Sprint Wireless complaintsSeptember 20151.5 MB2015-01446zip icon
T-Mobile complaintsSeptember 20152.9 MB2015-01446zip icon
Verizon Wireless complaintsSeptember 20151.0 MB2015-01446zip icon
Consumer complaints for T-Mobile CIS from January 2012 to June 2014
Request descriptionJanuary 2016442 KB2016-00415 pdf icon
Partial ResponseJanuary 2016388 KB2016-00415 pdf icon
T-Mobile complaints - Redacted, January 2012 - August 2013January 2016108 KB2016-00415icon Xcel spreadsheet
T-Mobile complaints - Redacted, June 2013 - June 2014January 201627 KB2016-00415icon Xcel spreadsheet
Responsive DocumentsJanuary 201672.4 MB2016-00415 pdf icon
Final responseJanuary 2016728 KB2016-00415 pdf icon
T-Mobile and Metro PCS consumer complaints 2012-2015
Request DescriptionFebruary 2015271.94 KB2015-00549application/pdf icon
Partial ResponseFebruary 2015271.94 KB2015-00549application/pdf icon
Metro PCS total number of complaints 2012-2015February 201517.36 KB2015-00549application/pdf icon
T-Mobile ETF [Redacted]February 2015836.49 KB2015-00549application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
T-Mobile early termination fee [Redacted]February 20153.18 MB2015-00549application/vnd.openxmlformats-officedocument.spreadsheetml.sheet icon
T-Mobile complaint numberFebruary 201517.35 KB2015-00549application/pdf icon
T-Mobile total number of complaints 2012-2015February 201517.36 KB2015-00549application/pdf icon
Final ResponseFebruary 2015484.03 KB2015-00549application/pdf icon