The FOIA Office at the Federal Trade Commission often receives repeated requests for specific FTC documents and company records. The E-FOIA Amendments of 1996 mandate that these frequently requested materials be included in the "reading room" because they are likely to be subject to subsequent requests. For this reason, we have compiled a list of frequently requested records which are linked to responsive documents and explanatory letters previously sent by the FOIA Office in response to actual FOIA requests. The response letters disclose the number and types of records we released, and explain the exemptions that apply to any redacted or withheld documents. Along with the response letters, we have included copies of the information that we sent to the requesters. In most cases, the information includes consumer complaints submitted to the FTC. In addition, you should know that the consumer complaints have not necessarily been verified by the FTC. In addition, personal information about consumers and requesters has been redacted from the letters and responsive records to protect their privacy. It is important to note that the links below may not provide comprehensive access to the records we have on each company because new records are accumulated daily. However, the materials provided are current as of the date indicated for each company.
The FTC receives a large volume of requests seeking data from the Do-Not Call complaint database. These spreadsheets contain the reported telephone number and the date and time of the complaint. This page will be updated on a biweekly basis, to reflect data from the last three months.