Contact Us

Report a General Complaint

Your complaint, comment, or inquiry may help us spot a pattern of law violations requiring law enforcement action. It also may help us recognize and tell people about bigger trends affecting consumers. We do not resolve individual consumer disputes. For Competition Issues click here.

About a Company, an Organization, or a Business Practice

• Online: Use our secure complaint form.
• Phone: Call our toll-free helpline: 1-877-FTC-HELP (1-877-382-4357);
  TTY: 1-866-653-4261

About Identity Theft

• Online: Use our secure complaint form.
• Phone: Call our toll-free Identity Theft helpline: 1-877-ID-THEFT (1-877-438-4338); TTY: 1-866-653-4261

About Spam & Phishing

• Email: spam@uce.gov
  Forward unsolicited commercial email (spam), including phishing messages, directly to the FTC at spam@uce.gov. These messages will be stored in a database law enforcement agencies use in their investigations.

National Do Not Call Registry

We manage the National Do Not Call Registry, which gives you a choice about whether to receive telemarketing calls at home.

Register Your Numbers

• Online: Use our secure registration form.
• Phone: Call our toll-free Do Not Call helpline: 1-888-382-1222; TTY: 1-866-290-4236
  

Report Violations

If your number has been on the National Do Not Call Registry for at least 31 days and you receive a call from a telemarketer that should be covered by the Do Not Call provisions of the Telemarketing Sales Rule, file a complaint:

• Online: Use our secure complaint form.
• Phone: Call our toll-free Do Not Call helpline: 1-888-382-1222; TTY: 1-866-290-4236

We will need the name or telephone number of the company that called you, and the date the company called you.

Information for Businesses & Consumers

• Online: www.DoNotCall.gov
  

Competition Issues

Questions or Comments about Antitrust Issues

If you have a question or comment about an antitrust issue, submit it to the Bureau of Competition by one of the methods below. Please consult the FTC’s Guide to the Antitrust Laws, which may answer general questions about the antitrust laws and contains Frequently Asked Questions on a number of topics, or Inside BC to learn more about the work of the Bureau of Competition.  

To fully describe your concern, please provide answers to the following questions:

• Who is your complaint about?
• How do you believe this company, individual, or organization may have violated the antitrust laws?
• What is your role in the situation?

To help us serve you better, please include a day-time telephone number in your communication.

NOTE: E-mail is not secure.  Confidential information should be marked “Confidential” and sent via regular mail.  To learn how we may use the information you provide, please read our Privacy Policy.

RESPONSES TO E-MAIL: The Bureau appreciates hearing your concerns and the time you have taken to express your views.  Please understand that in some instances the volume of e-mail we receive on a particularly issue is such that we cannot respond individually to each message.  You have our assurance, however, that all incoming messages are forwarded to the appropriate division within the Bureau of Competition and that your views are being heard.

Premerger Notification

For general information and the status of a filing:

• Phone: (202) 326-3100

Order Free Education Materials

We offer practical information on a variety of topics to help you avoid rip-offs and exercise your consumer rights, and to help businesses comply with the law.

Single Copies

• Online: View, print, and download publications from this website.

Bulk Orders (50 or More Copies)

• Online: Order from our bulk order website.

Registered Numbers (RN) & Textile, Wool, & Fur Matters

• Online:
  • Refer to our business guide, Threading Your Way Through the Labeling Requirements Under the Textile and Wool Act, for answers to most questions about labeling requirements, including how to get an RN.
  • Use our RN Lookup Database to find a particular RN and identify RN holders.
• Mail: If you are a business with questions about Registered Numbers or textile, wool, or fur matters, write to us at:
  
  Textile Section
  Division of Enforcement
  Federal Trade Commission
  600 Pennsylvania Avenue, NW
  Washington, DC 20580
• Phone: Call (202) 326-3553 for RN and related information.