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This National Small Business Week, the focus is on cybersecurity

Rosario Méndez
It’s National Small Business Week, a time when we celebrate the businesses that make our communities thrive. For the FTC, it’s an opportunity to let business owners know that when it comes to protecting your business from cyber threats, you’re not alone. The federal government has resources to help you address common cyber threats and create a culture of cybersecurity at your company. The materials at FTC.gov/Cybersecurity were introduced last...

FTC case against backpack seller unpacks how law applies in crowdfunding

Lesley Fair
Where do entrepreneurs go if they’re long on ideas, but short on capital? In their short history, crowdfunding platforms have often been the financial sparkplug that ignites the engine of innovation. But some campaigners promote zealously and deliver zilch. According to the FTC, a company raised over $800,000 in four crowdfunding campaigns for a high-tech backpack and other items, but used a large portion of the money on personal expenses...

FTC becomes a founding member of ICN Framework to promote procedural fairness in competition enforcement

Paul O’Brien, Office of International Affairs
On May 1, the Federal Trade Commission registered for the International Competition Network’s Framework for Competition Agency Procedures (CAP), making it a founding member of the ICN’s most recent initiative to promote fair and informed competition enforcement procedures around the world. The CAP is a non-binding, voluntary framework aimed at encouraging implementation of basic procedural principles, including through agency-to-agency...

The many facets of advertising diamonds with clarity

Lesley Fair and Robert Frisby
Last month the FTC sent staff warning letters to eight firms advertising simulated or laboratory-created diamonds. According to the letters, the companies had promoted their products without adequately disclosing that they weren’t mined diamonds. Since then, industry members have been talking about the best ways to ensure compliance with the FTC’s Jewelry Guides, which are designed to help companies avoid confusing or deceiving consumers. We...

In submissions, brevity’s better

Daniel Francis, Bureau of Competition
In written submissions to the Bureau or the Commission, be brief, be direct, and avoid repeating points made in previous papers. Wherever possible, multiple aligned parties should prepare joint submissions. Submit any written materials well in advance of a meeting—not less than three days beforehand—so the Bureau and the Commission have time to receive input from staff and consider your arguments. (Note: The first draft of this post was three...

i-Dressup and a data security mess-up

Lesley Fair
Kids love to play dress-up, but parents wouldn’t want them rummaging through the attic or climbing to the top shelf of the wardrobe without permission and proper supervision. The i-Dressup.com website offered users – including children – a virtual way to play dress-up and design clothes without those potential dangers. But according to an FTC complaint, Unixiz, Inc., the company behind i-Dressup, violated the Children’s Online Privacy Protection...

Safeguard your network and customer credentials: Tips from the latest FTC data security case

Lesley Fair
Suppose a lunch companion says, “I think there’s something wrong with this tuna salad.” To determine if the problem is tuna not to their taste vs. tuna gone bad, would you scarf it down? Probably not. Now remove tuna salad from the example and substitute a web browser extension. (Stay with us here.) Let’s say you’ve been warned that an unknown extension could be used for fraud. Should you download it and let it marinate in your company’s network...

Putting the focus on small business financing

Lesley Fair
Whether you’re starting a business or trying to grow one, there’s one thing you need to take it to the next level: capital. Entrepreneurs look to traditional lenders, of course, but they’re also turning to the online marketplace to find small business financing. What types of products are available? What are the benefits and the consumer protection considerations? On May 8, 2019, the FTC will host Strictly Business: An FTC Forum on Small Business...

Violating Made in USA order lands filtration seller in hot water

Lesley Fair
When a company settles a case with the FTC, it’s not just water under the bridge. An FTC administrative order includes provisions designed to prevent similar deceptive or unfair practices in the future – and violations of those orders may result in civil penalties. The FTC just announced a proposed settlement with Georgia-based iSpring Water Systems for violating a 2017 order related to the company’s Made in USA claims. The case offers a reminder...

The Avant settlement: New financial platforms, established consumer protections

Lesley Fair
“There is nothing new under the sun.” It’s from the Book of Ecclesiastes and who are we to disagree? So even when innovative products enter the market – for example, new platforms offering financial services – fundamental consumer protection principles remain constant. And as the FTC’s $3.85 million settlement with Avant, LLC, demonstrates, that includes representations and practices related to online lending. Offering unsecured installment loans...