Consumer Fraud in the United States : An FTC Survey

Authors:
Keith B. Anderson

This survey will help the FTC better serve fraud victims through law enforcement and education. The survey was designed, in part, to assist that agency in determining whether information in the FTC’s Consumer Sentinel database of fraud complaints is representative of consumers’ actual experiences with fraud in the marketplace. The survey provides the agency with a broader snapshot of fraud in America which, in addition to helping target law enforcement actions, will allow the FTC to target education campaigns more precisely towards particular consumer groups who are at risk of falling victim to fraud but who may not complain to the FTC about their experiences.