FTC Twitter Chats

Twitter chats are a great way for people on Twitter to tweet together at a certain time to discuss a specific topic. While FTC staff strives to answer as many general questions on Twitter as they come in, the FTC also hosts or participates in Twitter chats to immediately share news of interest and answer questions about the work the agency is doing to protect America’s consumers and ensure competition in the marketplace. Chats are open to the public and everyone is encouraged to participate.

Check out the FTC's Events page for upcoming Twitter chats. We generally promote each chat on Twitter via the FTC's primary Twitter account @FTC, through the media, and email updates.

Twitter Chat Guidelines

  1. We use a Q1/A1 format for chats. For each question, the FTC will send out a retweet or modified tweet with the question and Twitter handle of the original question.
  2. Unless posted otherwise, chats are limited to 60 minutes.
  3. We’ll answer questions from as many different participants as possible before going back to someone who has already asked a question.
  4. Remember that we cannot discuss non-public information, but will try to answer as many questions from participants as possible in the time allowed.
  5. Official transcripts posted to FTC.gov will have Twitter handles redacted. For more details about how we maintain records including Twitter handles, please read our Twitter Privacy Impact Assessment.

The following is a list of transcripts from previous FTC Twitter chats:

Topic Date Details Hashtag
Holiday Shopping Online and Privacy December 2014 FTC Commissioner Maureen Ohlhausen and Aditi Jhaveri, a consumer education specialist in the Divion of Consumer and Business Education, participated in a Twitter chat hosted by @DataPrivacyDay. The chat was part of a series leading up to next year’s Data Privacy Day. #ChatDPD
Military Consumer Shopping November 2014 FTC Commissioner Terrell McSweeny and Carol Kando-Pineda participated in a Twitter chat on military consumer shopping for the holidays. The chat was hosted by the Department of Defense’s Military One Source. #MilConsumer, #MyMilFam
Cybercrime October 2014 Commissioner Terrell McSweeny and Nicole Fleming participate in a Twitter chat on cybercrimes as part of National Cyber Security Awareness Month. Chat was hosted by @StopThnkConnect, an OnGuardOnline.gov partner. #ChatSTC
Cyber Security October 2014 FTC’s Aditi Jhaveri, a consumer education specialist in the Division of Consumer and Business Education, participated in a Twitter chat on cyber security as part of National Cyber Security Awareness Month. The chat was hosted by the FTC’s OnGuardOnline.gov partner Stop. Think. Connect (@StopThnkConnect). #NCSAM, #ChatSTC
Seniors and Identity Theft October 2014 FTC staff attorney Lisa Schifferle participated in Identity Theft Resource Center’s Twitter chat on seniors and identity theft. #IDTheftChat
Butterfly Labs September 2014 FTC staff attorneys Helen Wong and Leah Frazier answered questions about the FTC's complaint against Butterfly Labs. #AskFTC
my Social Security Financial Planning August 2014 FTC staff participated in a Twitter Chat hosted by the Social Security Administration on Planning For Your Financial Future and the my Social Security tool. FTC Bureau of Consumer Protection’s Colleen Tressler answered questions and contributed resources. #mySocialSecurity
Military Consumer Protection Day 2014 July 2014 FTC staff participated in a Twitter chat hosted by a Military Consumer Protection Day (MCPD) partner (@MilitarySaves) on military consumer protection. Commissioner Terrell McSweeny and Lisa Lake from the Division of Privacy and Identity Protection answered questions. #MCPD2014
Data Brokers May 2014 FTC staff hosted a Twitter chat after releasing the agency’s report on data brokers the day before. FTC Division of Privacy and Identity Protection’s Tiffany George answered questions from the public about the report. #BigData
National Consumer Protection Week March 2014 FTC staff hosted a Twitter chat as part of National Consumer Protection Week. FTC Bureau of Consumer Protection’s Lesley Fair answered questions about common scams and other consumer comments. #NCPW2014
Commissioner Brill Twitter Chat on Privacy, IoT, Big Data, and Data Security February 2014 FTC Commissioner Julie Brill hosted her first Twitter Chat. She answered questions about her work with privacy, big data, data security, and the internet of things. #FTCpriv
Tax ID Theft Twitter Chat January 2014 FTC staff co-hosted a Twitter Chat with the Identity Theft Resources Center on tax identity theft as part of the agency’s first Tax Identity Theft Awareness Week. #IDTheftChat
FTC/Apple Settlement Twitter Chat January 2014 FTC staff participated in a Twitter chat following the FTC’s announcement of a settlement with Apple Inc. for unauthorized in-app purchases. #AskFTC
Deceptive Fad Weight Loss Claims January 2014 FTC staff participated in a Twitter chat following the FTC’s sweep on deceptive fad weight loss claims. #AskFTC
Commissioner Ohlhausen on Privacy and the Internet of Things January 2014 FTC Commissioner Maureen Ohlhausen hosted her first Twitter chat. She answered questions about the Commission’s work with privacy and the Internet of Things. #FTCpriv
2013 Twitter chat transcripts and details
2012 Twitter chat transcripts and details
2010-2011 Twitter chat transcripts and details