FTC Sends Refunds to Consumers Harmed by Robocallers Who Claimed to Reduce Credit Card Interest Rates

For Your Information

The Federal Trade Commission is mailing 134 refund checks to consumers who lost money to a phony debt relief services scam that claimed it would dramatically reduce consumers’ credit card interest rates.  The scam operated under several names, including “AFL Financial Services,” and contacted consumers through robocalls that purported to be from “Card Services.”

More than $132,000 is being returned to consumers, each of whom will receive a refund of their full loss amount, ranging between $289 and $2,600.  Those who receive the checks from the FTC’s refund administrator should cash them within 60 days of the mailing date.  The FTC never requires consumers to pay money or to provide information before refund checks can be cashed.  Those with questions should call the refund administrator, Rust Consulting Inc., at 1-866-245-7027, or visit www.FTC.gov/refunds for more general information.

The FTC’s Bureau of Competition works with the Bureau of Economics to investigate alleged anticompetitive business practices and, when appropriate, recommends that the Commission take law enforcement action.  To inform the Bureau about particular business practices, call 202-326-3300, send an e-mail to antitrust{at}ftc{dot}gov, or write to the Office of Policy and Coordination, Bureau of Competition, Federal Trade Commission, 601 New Jersey Ave., N.W., Room 7117, Washington, DC 20001.  To learn more about the Bureau of Competition, read Competition Counts.  Like the FTC on Facebook, follow us on Twitter, and subscribe to press releases for the latest FTC news and resources.

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