Discusses the applicability of the Telemarketing Sales Rule to third-party telemarketing companies hired by an insurance company to sell insurance products.
Discusses access to the National Do Not Call Registry by members of the market or opinion research industry.
Discusses the application of the Telemarketing Sales Rule's Fee Rule provision to independent or franchised agents of a company.
Discusses the practice of upselling and certain exemptions to the Telemarketing Sales Rule.
Discusses the application of the Telemarketing Sales Rule's "Established Business Relationship" exemption to an Internet-based lead generation mechanism.
Discusses the application of the Telemarketing Sales Rule to a proposed business plan involving the sale of automobile service contracts.
Discusses the interplay between the recordkeeping requirements of the Telemarketing Sales Rule and the Do Not Call and Call Abandonment "safe harbor" provisions.
Discusses applicability of TSR restrictions on the use of prerecorded messages in telemarketing to technology that enables call agents to respond to the recipient of a call by substituting audio recording of a response for the call agents' own voice.
Discusses whether prerecorded messages to customers regarding the availability of free services for a limited time period is telemarketing under the Telemarketing Sales Rule.
Discusses whether the transfer of a consumer-initiated call to a prerecorded message is restricted by Telemarketing Sales Rule provisions concerning outbound telephone call initiated to deliver a prerecorded message.
The Federal Trade Commission (FTC) and the Federal Communications Commission (FCC) convened a joint public forum to address the advertising and marketing of long-distance services, including dial-around services -- often called "10-10" numbers. The forum provided an opportunity for...
The public forum reviewed the "do-not-call" provision of the FTC's Telemarketing Sales Rule (TSR). The "do-not-call" provision prohibits sellers or telemarketers from calling persons who have previously stated that they do not wish to be called. This forum was the first in a series...
The U.S. Court of Appeals for the Tenth Circuit has upheld a district court judgment in favor of the Federal Trade Commission and four state attorneys general against a woman who assisted and facilitated a scheme that deceived consumers by falsely promising them a “guaranteed” $25,000 grant from...
In an ongoing effort to protect consumers from deceptive telemarketing, the Federal Trade Commission seeks public comment on proposed amendments to strengthen the Telemarketing Sales Rule’s protections against bogus charges and services.
The Commission’s Notice of Proposed Rulemaking announced...
At the Federal Trade Commission’s request, a U.S.
Participants at this one-day forum, held on Wednesday, November 4, 2009, discussed the proposed amendments to the Telemarketing Sales Rule to address debt relief services.