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Business Blog

Checking out the FTC’s $100 million settlement with Vonage

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Who can forget the eerie admonition about Hotel California : “You can check out any time you like. But you can never leave.” It’s a feeling that may have been echoed by people who attempted to cancel...
Business Blog

FTC issues illuminating report on digital dark patterns

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It’s ironic that the only thing clear about digital dark patterns is the FTC’s commitment to protect consumers from the injury they inflict. A new FTC Staff Report sheds light on the ways that...
Business Blog

Cremation companies exploit grieving consumers, alleges FTC

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Even the savviest consumers can be at their most vulnerable when making final arrangements for a loved one. They have to make quick decisions – often choices with major financial implications – while...
Business Blog

Complaint alleges HomeAdvisor misled businesses about leads

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Homeowners are looking for skilled home repair professionals. Service providers – plumbers, remodelers, landscapers, etc. – are looking for customers. That match used to happen through word of mouth...
Business Blog

Gold mine for scammers: Social media

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Social media is a gold mine for scammers , and in the latest FTC Data Spotlight , we’re digging deeper into this deceptive trend happening across social media platforms. Why do we repeatedly ask...