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The FTC alleged that Facebook violated its privacy promises to consumers and subsequently violated a 2012 Commission order.
Case: Whole Leaf Organics
In response to an FTC complaint, in April 2020, a California-based marketer of a supplement consisting mainly of Vitamin C and herbal extracts has agreed to a preliminary order barring him from claiming that it is effective at treating, preventing, or reducing the risk of COVID-19. Pending the...
Public Statement: Neurocore, LLC (Neurocore Brain Performance Centers)
Type of Public Statement:
Case: Fashion Nova, Inc.
Online fashion retailer Fashion Nova will pay $9.3 million to settle Federal Trade Commission charges that it didn’t properly notify consumers and give them the chance to cancel their orders when it failed to ship merchandise in a timely manner, and that it illegally used gift cards to compensate...
In April 2020, the marketers of three supplements called Neurocet, Regenify, and Resetigen-D settled FTC charges that they deceptively promoted their products to older Americans using false claims that their products could stop pain and treat age-related ailments. The proposed order bars the...
Public Statement: Guardian Technologies, LLC (GermGuardian and PureGuardian air purifiers)
Type of Public Statement:
Closing Letter: sonnen, Inc.
April 9, 2020
Case: Sellers Playbook
The Federal Trade Commission is mailing checks totaling more than $1 million to individuals targeted by a business opportunity scheme that promised consumers big profits from selling on Amazon.
A federal judge has ordered Credit Bureau Center, LLC and its owner, Michael Brown, to pay more than $5.2 million to return to consumers, to resolve FTC charges that they deceived people with fake rental property ads and deceptive promises of “free” credit reports, and then tricked them into...
Case: Dish Network L.L.C.
The DOJ, at the FTC’s request, filed suit in federal district court charging that satellite television provider Dish Network, directly and through its authorized dealers, called numerous consumers whose numbers are on the National Do Not Call Registry. The United States also charged Dish Network,...
Closing Letter: Therm-Omega-Tech, Inc.
March 26, 2020
The Federal Trade Commission is sending refunds totaling more than $6.9 million to small businesses, non-profits, and government agencies targeted by an office supply telemarketing scam that charged them for products they did not order. The FTC alleged that defendants’ victims included child care...
Multi-level marketer AdvoCare International, L P and its former chief executive officer agreed to pay $150 million and be banned from the multi-level marketing business to resolve Federal Trade Commission charges that the company operated an illegal pyramid scheme that deceived consumers into...
Case: Teami, LLC
A marketer of teas and skincare products has agreed to settle Federal Trade Commission charges that it promoted its products using deceptive health claims and endorsements by well-known social media influencers who did not adequately disclose that they were being paid to promote its products.
Case: Health Center, Inc.
In March 2020, Nevada-based Health Center, Inc. (HCI) and its owner Peggy Pearce agreed to halt their allegedly deceptive advertising claims about three “cure-all” health and wellness products that targeted older consumers nationwide, in a settlement with the Federal Trade Commission. The order...
Public Statement: J-B Weld Company, LLC (Made in USA claims)
Closing Letter: Aqua Marine Deck, Inc.
March 17, 2020
Public Event: Data To Go: An FTC Workshop on Data Portability
March 10, 2020
THIS EVENT WAS HELD ONLINE. The Federal Trade Commission hosted a public workshop on September 22, 2020, to examine the potential benefits and challenges to consumers and competition raised by data portability. Data portability refers to the ability of consumers to move data – such as, emails,...
The FTC and New York State AG have charged the marketers of the dietary supplement Prevagen with making false and unsubstantiated claims that the product improves memory, provides cognitive benefits, and is “clinically shown” to work.
Case: BoostMyScore LLC
A Colorado-based credit repair company and its owner have agreed to settle Federal Trade Commission charges they misled consumers with promises to “drastically and immediately” improve credit scores and increase access to lower rates on mortgages.
Closing Letter: Wagner Spray Tech Corporation
February 19, 2020
Public Event: Information Security and Financial Institutions: FTC Workshop to Examine Safeguards Rule
February 19, 2020
This past event was held online only. The workshop will explore some of the issues raised in response to amendments the FTC has proposed making to the Gramm-Leach-Bliley Act’s Safeguards Rule, which requires financial institutions to develop, implement, and maintain a comprehensive information...
Case: On Point Global LLC
A court has granted the Federal Trade Commission’s request to preliminarily halt a scheme in which the defendants operated hundreds of websites that promised a quick and easy government service, such as renewing a driver’s license, or eligibility determinations for public benefits. Following an...
Closing Letter: LumenFocus, LLC
February 5, 2020
Case: Nudge, LLC
The Federal Trade Commission and the Utah Division of Consumer Protection sued Nudge, LLC and affiliated companies, alleging that they make empty promises about earning money by “flipping” houses, to convince consumers to buy real estate training packages that cost thousands of dollars. The FTC...
Closing Letter: Urquid, Inc.
January 28, 2020
DCR Workforce, Inc. reached a settlement with the FTC over allegations that the company made false or misleading representations about its participation in the EU-U.S. Privacy Shield framework.
LotaData settled Federal Trade Commission allegations that the company falsely claimed certification under the EU-U.S. Privacy Shield framework.
Trueface.ai settled Federal Trade Commission allegations that the company falsely claimed certification under the EU-U.S. Privacy Shield framework.
Thru, Inc. reached a settlement with the FTC over allegations that the company made false and misleading representations about its participation in the EU-U.S. and Swiss-U.S. Privacy Shield frameworks.
EmpiriStat settled Federal Trade Commission allegations that the company falsely claimed certification under the EU-U.S. Privacy Shield framework.
In January 2020, three people and a telephone call center that helped Florida-based Grand Bahama Cruise Line LLC (GBCL) and others to make millions of illegal robocalls to consumers settled an FTC complaint and are permanently barred from making telemarketing robocalls. The FTC will litigate in...
Mortgage Solutions FCS, doing business as Mount Diablo Lending, and Ramon Walker agreed to pay $120,000 to settle Federal Trade Commission allegations that it violated the Fair Credit Reporting Act and other laws by revealing personal information about consumers in response to negative reviews...
Closing Letter: Ensurent.com LLC
January 3, 2020
The operators of a work-from-home scheme and the CEO of their main affiliate marketing network agreed to pay nearly $1.5 million to settle Federal Trade Commission allegations that they used misleading spam emails to lure consumers into buying work-from-home services.
The U.S. District Court for the District of Nevada has ruled in favor of the Federal Trade Commission in a case against the operators of a scheme that deceived financially distressed homeowners by falsely promising to make their mortgages more affordable. The defendants also charged consumers...
Case: Fleetcor Technologies
The Federal Trade Commission’s complaint against FleetCor, a company that sells fuel card services to businesses, alleges that it has charged customers at least hundreds of millions of dollars in hidden fees after making false promises about helping customers save on fuel costs. The case was filed...
Closing Letter: Solas Ray, LLC; and Direct Tech Sales LLC
December 19, 2019
Former Cambridge Analytica, LLC CEO Alexander Nix and Aleksandr Kogan, an app developer who worked with the company, settled Federal Trade Commission allegations that they used deceptive tactics to collect personal information from tens of millions of Facebook users for voter profiling and...
The FTC and the State of Maine’s complaint against Health Research Laboratories and its principal , announced in November 2017, alleged that the defendants deceptively marketed two of their health products, BioTherapex and NeuroPlus. In November 2018, the FTC mailed 16,596 checks totaling more than...
The Federal Trade Commission filed an administrative complaint against data analytics company Cambridge Analytica, and filed settlements for public comment with Cambridge Analytica’s former chief executive and an app developer who worked with the company, alleging they employed deceptive tactics to...
Unrollme Inc. reached a settlement with the FTC over allegations that the company deceived some consumers about how it accesses and uses their personal emails.
Case: Leanspa, LLC, et al.
The FTC and the State of Connecticut sued the marketers of LeanSpa in December 2011, charging that they used fake websites to promote acai berry and “colon cleanse” weight-loss products, and falsely told consumers they could receive free trials by paying a nominal shipping and handling cost. In...
In December 2019, the FTC announced The University of Phoenix and its parent company agreed to pay a record $191 million to resolve allegations that they used deceptive advertisements falsely touting their relationships and job opportunities with companies such as AT&T, Yahoo!, Microsoft,...
According to the agency’s April 2019 complaint, UrthBox violated the FTC Act by misrepresenting that positive consumer reviews on the BBB’s and other websites reflected the independent experiences or opinions of impartial consumers, while the reviewers actually had a material connection to the...
Closing Letter: Spaghetti Engineering Corp.
December 6, 2019
Closing Letter: Sports Addix LLC
December 6, 2019
The marketers of a dietary supplement called Synovia agreed to settle FTC charges by halting the deceptive tactics they allegedly used to mislead consumers into thinking Synovia could treat arthritis and alleviate joint pain. In December 2020, the Commission announced it was returning almost $775,...
December 4, 2019
On January 9, 2020, the Federal Trade Commission held a public workshop to examine whether there is a sufficient legal basis and empirical economic support to promulgate a Commission Rule that would restrict the use of non-compete clauses in employer-employee employment contracts. This follows a...
Closing Letter: Prismview LLC
November 27, 2019