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Closing Letter: The Mane Choice Hair Solution, LLC
July 23, 2020
Home products and kitchen wares company Williams-Sonoma, Inc. has agreed to stop making false, misleading, or unsubstantiated claims that all of its Goldtouch Bakeware products, its Rejuvenation-branded products, and Pottery Barn Teen and Pottery Barn Kids-branded upholstered furniture products are...
Ortho-Clinical Diagnostics, Inc., settled Federal Trade Commission allegations that the company misled consumers about its participation in the EU-U.S. Privacy Shield framework.
In December 2018, the operators of a student loan debt relief scheme agreed to pay approximately $1.3 million to settle Federal Trade Commission allegations that they pretended to be affiliated with the U.S. Department of Education or with consumers’ loan servicers, and tricked consumers into...
The FTC sued RagingWire Data Centers, Inc. over allegations that the company misled consumers about its participation in the EU-U.S. Privacy Shield framework and failed to adhere to the program’s requirements before allowing its certification to lapse. A proposed consent agreement that would settle...
Public Statement: Charter Communications, Inc. (Spectrum Mobile)
Type of Public Statement:
Closing Letter: Relion Group, Inc.
July 8, 2020
In May 2020, the Commission accepted for public comment a proposed consent agreement to resolve allegations that Miniclip S.A. violated Section 5 of the FTC Act by misrepresenting its status in a Children’s Online Privacy Protection Act (“COPPA”) safe harbor program.
Public Statement: Ceres Turf, Inc. (Miniquad turf aeration tines)
Type of Public Statement:
Closing Letter: Electric Bike Company, LLC
July 2, 2020
Closing Letter: Bihler of America, Inc.
June 24, 2020
The operators of a worldwide negative option scam have agreed to settle FTC charges that they deceptively advertised “risk-free” trial offers for only the cost of shipping and handling, but then charged consumers full price for the trial product and enrolled them in expensive, ongoing continuity...
Case: Traffic Jam Events, LLC
The Federal Trade Commission took action to halt a scheme that allegedly deceived consumers with mailers supposedly directing them how to obtain federal COVID-19 stimulus benefits, which instead lured them to a used car sale. The mailers sent by Traffic Jam Events, LLC and its owner, David J...
Public Statement: Capillus, LLC (Capillus 82 laser hair cap)
Type of Public Statement:
BY: Jon Miller
Closing Letter: Merrill Manufacturing Co.
June 16, 2020
Kohl’s Department Stores, Inc. agreed to pay a civil penalty of $220,000 to settle Federal Trade Commission allegations that the retailer violated the Fair Credit Reporting Act by refusing to provide complete records of transactions to consumers whose personal information was used by identity...
In their complaint against Madera Merchant Services and B&P Enterprises, the Federal Trade Commission and the Ohio Attorney General allege that the companies generated and processed remotely created payment orders (RCPOs) or checks that allowed many unscrupulous merchants, including deceptive...
In January 2020, the sellers of a pill called ReJuvenation settled FTC charges that they deceptively claimed that their product is a virtual cure-all for age-related ailments—including cell damage, heart attack damage, brain damage, blindness, and deafness. The orders settling the FTC’s complaint...
The FTC entered into a settlement with the operators of LendEDU.com to resolve allegations that LendEDU falsely claimed that the website provided “objective,” “accurate,” and “unbiased” information about consumer financial products, such as student loans, personal loans, and credit cards, when in...
Case: Bronx Honda
New York City car dealer Bronx Honda and its general manager, Carlo Fittanto, will pay $1.5 million to settle Federal Trade Commission charges they discriminated against African-American and Hispanic car buyers and engaged in numerous other illegal business practices. According to the FTC’s...
Case: NatureCity, LLC
In October 2019, the Florida-based marketers and sellers of two aloe vera-based supplements agreed to settle FTC charges that they deceived consumers with false and unsupported claims that two products, TrueAloe and AloeCran, were effective treatments for a range of conditions affecting seniors,...
Closing Letter: IRIS USA, Inc.
May 21, 2020
Case: Zurixx, LLC
A federal court has entered a stipulated preliminary injunction against Utah-based Zurixx, LLC and affiliated companies, which the Federal Trade Commission (FTC) and the Utah Division of Consumer Protection (DCP) allege have used deceptive promises of big profits to lure consumers into real estate...
Tapplock settled FTC allegations that it deceived consumers by falsely claiming that its Internet-connected smart locks were designed to be “unbreakable” and that it took reasonable steps to secure the data it collected from users.
Case: I Works, Inc., et al.
The Federal Trade Commission is sending full refunds - totaling more than $12 million - to individuals who lost money to a company called I Works, which operated deceptive "trial" memberships and bogus government-grant and money-making schemes in 2010.
Closing Letter: Globetech Manufacturing Inc.
May 15, 2020
Case: iBackPack of Texas, LLC
Douglas Monahan, operating through his company, iBackPack of Texas, LLC, settled Federal Trade Commission allegations that he operated a deceptive crowdfunding scheme that used contributors’ funds on himself rather than to deliver the high-tech backpack he promised.
Case: AH Media Group, LLC
In September 2019, the operators of a deceptive negative option scheme agreed to a court-ordered preliminary injunction temporarily barring them from a wide range of conduct. The preliminary injunction stops the defendants from misleading consumers about supposedly “free trial” offers, enrolling...
The FTC alleged that Facebook violated its privacy promises to consumers and subsequently violated a 2012 Commission order.
Case: Whole Leaf Organics
In response to an FTC complaint, in April 2020, a California-based marketer of a supplement consisting mainly of Vitamin C and herbal extracts has agreed to a preliminary order barring him from claiming that it is effective at treating, preventing, or reducing the risk of COVID-19. Pending the...
Public Statement: Neurocore, LLC (Neurocore Brain Performance Centers)
Type of Public Statement:
Case: Fashion Nova, Inc.
Online fashion retailer Fashion Nova will pay $9.3 million to settle Federal Trade Commission charges that it didn’t properly notify consumers and give them the chance to cancel their orders when it failed to ship merchandise in a timely manner, and that it illegally used gift cards to compensate...
Public Statement: Guardian Technologies, LLC (GermGuardian and PureGuardian air purifiers)
Type of Public Statement:
In April 2020, the marketers of three supplements called Neurocet, Regenify, and Resetigen-D settled FTC charges that they deceptively promoted their products to older Americans using false claims that their products could stop pain and treat age-related ailments. The proposed order bars the...
Closing Letter: sonnen, Inc.
April 9, 2020
Case: Sellers Playbook
The Federal Trade Commission is mailing checks totaling more than $1 million to individuals targeted by a business opportunity scheme that promised consumers big profits from selling on Amazon.
A federal judge has ordered Credit Bureau Center, LLC and its owner, Michael Brown, to pay more than $5.2 million to return to consumers, to resolve FTC charges that they deceived people with fake rental property ads and deceptive promises of “free” credit reports, and then tricked them into...
Case: Dish Network L.L.C.
The DOJ, at the FTC’s request, filed suit in federal district court charging that satellite television provider Dish Network, directly and through its authorized dealers, called numerous consumers whose numbers are on the National Do Not Call Registry. The United States also charged Dish Network,...
Closing Letter: Therm-Omega-Tech, Inc.
March 26, 2020
The Federal Trade Commission is sending refunds totaling more than $6.9 million to small businesses, non-profits, and government agencies targeted by an office supply telemarketing scam that charged them for products they did not order. The FTC alleged that defendants’ victims included child care...
Multi-level marketer AdvoCare International, L P and its former chief executive officer agreed to pay $150 million and be banned from the multi-level marketing business to resolve Federal Trade Commission charges that the company operated an illegal pyramid scheme that deceived consumers into...
Case: Teami, LLC
A marketer of teas and skincare products has agreed to settle Federal Trade Commission charges that it promoted its products using deceptive health claims and endorsements by well-known social media influencers who did not adequately disclose that they were being paid to promote its products.
Closing Letter: J-B Weld Company, LLC
March 19, 2020
Case: Health Center, Inc.
In March 2020, Nevada-based Health Center, Inc. (HCI) and its owner Peggy Pearce agreed to halt their allegedly deceptive advertising claims about three “cure-all” health and wellness products that targeted older consumers nationwide, in a settlement with the Federal Trade Commission. The order...
Public Statement: J-B Weld Company, LLC (Made in USA claims)
Closing Letter: Aqua Marine Deck, Inc.
March 17, 2020
The FTC and New York State AG have charged the marketers of the dietary supplement Prevagen with making false and unsubstantiated claims that the product improves memory, provides cognitive benefits, and is “clinically shown” to work.
Public Event: Data To Go: An FTC Workshop on Data Portability
March 10, 2020
THIS EVENT WAS HELD ONLINE. The Federal Trade Commission hosted a public workshop on September 22, 2020, to examine the potential benefits and challenges to consumers and competition raised by data portability. Data portability refers to the ability of consumers to move data – such as, emails,...
Case: BoostMyScore LLC
A Colorado-based credit repair company and its owner have agreed to settle Federal Trade Commission charges they misled consumers with promises to “drastically and immediately” improve credit scores and increase access to lower rates on mortgages.
Public Event: Information Security and Financial Institutions: FTC Workshop to Examine Safeguards Rule
February 19, 2020
This past event was held online only. The workshop will explore some of the issues raised in response to amendments the FTC has proposed making to the Gramm-Leach-Bliley Act’s Safeguards Rule, which requires financial institutions to develop, implement, and maintain a comprehensive information...