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Displaying 1 - 50 of 81
Advisory Opinion: Opinion 16-2
Provides compliance guidance to funeral directors prohibited by D.C. law from removals to a funeral home until a death from natural causes is pronounced by a physician.
Advisory Opinion: Opinion 16-1
Confirms Opinion 15-1 requirement that Casket Price List must be provided before consumers view caskets, and addresses how funeral provider locations in storefronts, malls and mall kiosks may comply.
Advisory Opinion: Opinion 15-1
Addresses why placing a consumer in the casket display room to wait to speak with a funeral director violates the funeral rule unless the consumer first has been shown a casket price list.
An Ohio funeral home operator has agreed to pay a civil penalty to settle Federal Trade Commission charges for violating the agency’s Funeral Rule , which requires funeral providers to provide information consumers need to compare prices and buy only the funeral services and goods they want. At the...
Press Release: FTC Undercover Inspections of Funeral Homes in Nine States Test Compliance with Funeral Rule Disclosure Requirements
Investigators working undercover in nine states found that, in 30 of the 122 funeral homes they visited during 2013, the funeral homes failed to disclose pricing information to consumers as required by the Federal Trade Commission’s Funeral Rule. The FTC conducts undercover inspections every year...
Advisory Opinion: Opinion 13-1
Clarifies how funeral providers should disclose additional charges for atypical services on the GPL and Statement of Funeral Goods and Services Selected.
Advisory Opinion: Opinion 13-2
Addresses Funeral Rule requirements for disclosing charges for collecting insurance or trust proceeds.
Advisory Opinion: Opinion 12-1
Clarifies that all caskets that do not require special ordering must be listed on the casket price list, even if offered temporarily or only to a select group of customers.
Press Release: FTC Conducts Undercover Inspections of Funeral Homes in Nine States to Press Funeral Homes to Comply with Consumer Protection Law
Investigators working undercover in nine states detected significant violations of Federal Trade Commission consumer protection requirements in 23 of 102 funeral homes they visited during 2011. The FTC conducts undercover inspections every year to make sure that funeral homes are complying with the...
Press Release: FTC Files Amicus Brief in U.S. Court of Appeals for the Fifth Circuit in Saint Joseph Abbey v. Castille
The Federal Trade Commission filed an amicus brief before the U.S. Court of Appeals for the Fifth Circuit, in a case raising constitutional challenges to provisions of the Louisiana Embalming and Funeral Directors Act. The Commission did not take a position on the ultimate issue of the Act's...
Advisory Opinion: Opinion 11-1
Determines that funeral providers may not charge a non-declinable fee for disinfecting, washing and dressing remains for an identification viewing prior to direct cremation or immediate burial unless applicable law or the crematory or cemetery requires an identification viewing.
Advisory Opinion: Opinion 10-2
Confirms that the Funeral Rule applies to funeral providers in Puerto Rico.
Advisory Opinion: Opinion 10-1
Addresses third-party casket delivery restrictions by funeral providers that unreasonably burden consumer choice.
Press Release: Undercover Inspections of Funeral Homes in Nine States and Washington, D.C. Press Funeral Homes to Comply with Consumer Protection Law
Investigators working undercover in nine states and the District of Columbia found significant violations of Federal Trade Commission consumer protection rules at 52 of 175 funeral homes they visited during 2009. The FTC conducts undercover inspections every year to make sure that funeral homes are...
Advisory Opinion: Opinion 09-6
Addresses whether a funeral provider may include a reduced basic services fee in its prices for direct cremation, immediate burial and forwarding and receiving remains.
Advisory Opinion: Opinion 09-7
Considers funeral provider liability for claims that a vault or casket is "waterproof."
Advisory Opinion: Opinion 09-4
Discusses the circumstances under which funeral providers should include the overhead cost of the use of a vehicle to obtain death certificates and permits in their basic services fee.
Advisory Opinion: Opinion 09-3
Clarifies that Opinion 09-1 is limited to the issues discussed in that opinion.
Advisory Opinion: Opinion 09-5
Confirms that cemeteries generally are not covered by the Funeral Rule unless they offer both funeral services and funeral goods.
Press Release: Undercover Inspections of Funeral Homes in Seven States Ensure that Consumers Receive Price Lists Required by Law
Federal investigators working undercover in seven states during 2008 found significant violations of the Funeral Rule at 26 of 104 funeral homes visited. The Federal Trade Commission, which enforces the Funeral Rule, conducts undercover inspections of funeral homes every year to help ensure...
Advisory Opinion: Opinion 09-2
Confirms that funeral providers must provide accurate price information by telephone to anyone who inquires about offerings or prices, including a business that will use the information for its own profit.
Advisory Opinion: Opinion 09-1
Discusses whether funeral providers may offer discount packages conditioned on the purchase of a casket, and whether such packages may discount the basic services fee.
Advisory Opinion: Opinion 08-1
Confirms that crematories that offer funeral goods are covered by the Funeral Rule.
Under the terms of the proposed consent order, the Missouri Board of Embalmers and Funeral Directors agreed to settle charges that it deterred competitive entry in the retail sale of caskets by adopting a rule that only licensed funeral directors could sell caskets to consumers on an at-need basis...
Press Release: FTC Approves Federal Register Notice on Funeral Rule
The Federal Trade Commission has approved the publication of a Federal Register notice closing the regulatory review of the Trade Regulation Review on Funeral Industry Practices (the Funeral Rule) and retaining the Rule in its current form. Since its inception in 1984, the Funeral Rule has ensured...
Press Release: Undercover Funeral Home Inspections in Nine States Yield Mixed Results; FTC Reminds Providers They Must Give Price Lists to Consumers
The Federal Trade Commission today announced that in 2007, law enforcement sweeps of 174 funeral homes in nine states found significant violations of the FTC’s Funeral Rule at 26 funeral homes and minor compliance deficiencies at 66 others. “Consumers making funeral arrangements are entitled to...
Advisory Opinion: Opinion 07-10
Discusses the circumstances under which the Rule requires funeral providers to list "direct cremation" on their price lists, including whether the disclosure must be made if the provider offers only cremation packages, not direct cremation as defined by the Rule.
Advisory Opinion: Opinion 07-9
Discusses the use of computerized displays of casket prices to comply with the Funeral Rule's casket price list requirement.
Advisory Opinion: Opinion 07-7
Discusses the circumstances under which the Rule requires that embalming performed by another funeral home or a third party provider be listed on the Statement of Funeral Goods and Services as a cash advance item.
Advisory Opinion: Opinion 07-6
Discusses whether the Rule requires that the Statement of Funeral Goods and Services include an itemization of the goods and services provided in direct cremations, immediate burials, forwarding of remains and receiving remains.
Advisory Opinion: Opinion 07-8
Clarifies that the Rule's prohibition of casket storage fees discussed in Opinion 07-4 applies only to "at need" arrangements, and not to "pre-need" arrangements.
Advisory Opinion: Opinion 07-5
Discusses whether the Funeral Rule requires a funeral provider to make its facilities available for a memorial service to families who do not make any other funeral arrangements with the provider.
Advisory Opinion: Opinion 07-4
Discusses whether funeral providers may charge fees for storing third-party caskets or for disposing of the containers in which they are shipped; and whether funeral providers may use two separate Statements of Funeral Goods and Services -- one for its own charges and one for third-party cash...
Advisory Opinion: Opinion 07-3
Reiterates the long-standing policy that funeral providers may not require consumers to inspect and accept third-party merchandise.
Advisory Opinion: Opinion 07-2
Discusses whether funeral providers may routinely charge a fee for the refrigeration of bodies that is separate from the non-declinable basic services fee, and whether funeral providers may charge a fee, separate from the non-declinable basic services fee, for the use of an automobile to obtain...
Advisory Opinion: Opinion 07-1
Discusses under what circumstances a funeral provider may need a contract with a cemetery provider to provide either a good faith estimate of the cemetery costs or the actual costs.
The Virginia Board of Funeral Directors and Embalmers settled charges that it prohibited Virginia funeral directors and service providers from engaging in truthful advertising that would inform consumers of prices and discounts for funeral products and services. Under terms of the consent order,...
Press Release: FTC Announces Results of Inspection of Funeral Homes in New York and Massachusetts for Compliance with Consumer Protection Law
The Federal Trade Commission staff today announced the results of a sweep of 17 funeral homes in Rockland County, New York and Cambridge, Massachusetts, to test compliance with the FTC’s Funeral Rule. Five of those homes appeared to be in violation of the Rule. The FTC’s Northeast Region Office...
Advisory Opinion: Opinion 04-2
Discusses use of a NFDA-designed receipt for third-party caskets.
Advisory Opinion: Opinion 04-1
Reaffirms earlier staff advisory opinion that a funeral home may not make consumers sign for third-party caskets.
Advisory Opinion: Opinion 04-3
Discusses what funeral goods and services must be separately itemized on the General Price List; under what circumstances items may be listed as "no charge"; whether funeral providers may use separate General Price Lists for funerals for children; whether the cost of cremation must be included in...
Press Release: Chicago-Area Funeral Home Violated 1992 FTC Order
The Federal Trade Commission announced today that a Hinsdale, Illinois funeral home and its owner pled guilty to criminal contempt charges for violating a 1992 agreement with the FTC. Edward Olenec, owner of Elliston Funeral Home, faces up to 6 months in jail or probation for criminal contempt. The...
Public Event: Funeral Rule Review Workshop
November 18, 1999