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The Federal Trade Commission finalized five separate proposed administrative complaints and orders enforcing the Consumer Review Fairness Act (CRFA), which prohibits businesses from using form contract provisions that bar consumers from writing or posting negative reviews online, or threatening...
Unrollme Inc. reached a settlement with the FTC over allegations that the company deceived some consumers about how it accesses and uses their personal emails.
June 28, 2019
A one-day public workshop in Atlanta focused on truth-in-advertising basics and data security compliance. Designed for business owners, advertising and marketing executives, and attorneys, the program features a roster of experts discussing established consumer protection and antitrust principles,...
April 4, 2019
The staff of the Federal Trade Commission examined consumer protection issues related to video game loot boxes at a public workshop on August 7, 2019, in Washington, DC. Loot boxes are in-game rewards that contain a random assortment of virtual items (loot) to assist a player advance in the online...
Public Event: Online Event Tickets Workshop
March 27, 2019
The workshop, first announced in October, was originally set to take place in March, but was rescheduled due to the extended government shutdown. It was live tweeted using the hashtag #FTCticket. The workshop explored consumer protection issues in the online ticket marketplace for events, such as...
Case: Tarr Inc.
Case: MOBE Ltd., et al.
Case: Sellers Playbook
Case: Tate’s Auto Center
Case: John Fowler
Case: Reservation Counter, LLC
Case: Sale Slash, LLC
Case: AdoreMe, Inc.
Case: Pact, Inc.
Case: I Works, Inc., et al.
Case: CPATank, Inc., et al.
Case: Expand, Inc. (Gigats)
The Staff Perspective recounts important themes arising out of the discussion by panelists at the full-day workshop. It discusses the mechanics of lead generation and how it functions in the modern economy. The paper describes who collects leads and how they are used – in particular the process by...
Closing Letter: Nest Labs, Inc.
July 7, 2016
Case: BF Labs, Inc.
Type of Public Statement:
Public Event: Cross-Device Tracking
November 16, 2015
Not long ago, consumers accessed the Internet primarily through the browser on their desktop or laptop PC. While the PC remains a fixture for many, today’s typical consumer relies on a variety of different connected devices to navigate their daily lives. Examples include consulting a traffic app on...
Closing Letter: Machinima, Inc.
September 2, 2015
Closing Letter: Windermere Cay
July 30, 2015
Case: BurnLounge, Inc.
Defendant spent backers’ money on personal expenses