Tag: Bureau of Consumer Protection

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Maybe “a rose by any other name would smell as sweet,” but deceptively describing rayon clothing as bamboo isn’t so sweet – and violates the FTC’s Textile Rules. In addition to civil penalties totaling $1.3 million, settlements with Bed Bath & Beyond, Nordstrom, J.C. Penney...
As the song by The Who asks, “Who are you?” When it comes to the Fair Debt Collection Practices Act, many companies think they know who they are. If they’re third-party debt collectors, they’re covered by the FDCPA. If they’re creditors collecting their own debts, they aren’t. But as...
A small business or nonprofit gets what appears to be an invoice for a listing in an online yellow pages directory. On the face of it, it looks legit. It includes the name of an employee at the office, a copy of what the listing looks like, the “walking fingers” symbol associated with...
On the Periodic Table of Elements, copper is designated as CU. The FTC’s lawsuit against Tommie Copper, Inc., the seller of copper-infused compression wear, suggests it may be time to conduct a periodic check of the elements in your ads to C that U have proof to back up your claims...
People usually think of beacons as radiant lights that attract attention. But the FTC has charged that two Ohio auto dealers (among other things) used the word in a way that kept consumers in the dark.
For online retailers, Cyber Monday can set the stage for a gleeful gift-giving season. Here are five tips to help make your “presents” known to holiday shoppers.
We don’t expect to win over fantasy sports fans, but if you’re a stats geek (and we’re proud to say we are), the FTC just published a resource that will keep you occupied for hours – and helps shape our approach to Do Not Call policy and enforcement.
Law enforcement, education, technology, crowd-sourcing. The FTC fights the battle against illegal telemarketing on every possible front – and here’s the latest development. After considering public comments, the FTC just amended the Telemarketing Sales Rule (TSR) to protect consumers...
Opiate addiction is a national epidemic, but the public health crisis is only half the story. It also exacts a devastating toll on opiate-dependent individuals and their families. The FTC just filed a lawsuit against a company that claims its “opiate withdrawal supplement” provides “...
Interested business people are making tracks to the FTC’s workshop today on cross-device tracking. Can’t make it to Washington? Then watch the webcast.
Whether it was turn-of-the-century conman George C. Parker or Peaches O’Day, Mae West’s character in the movie “Every Day’s a Holiday,” the annals of consumer protection are filled with stories of people attempting to sell the Brooklyn Bridge or other things they don’t own. Announced...
Most practitioners are familiar with the work of the FTC’s two primary law enforcement bureaus. The role of the third bureau – the Bureau of Economics – may be less familiar to readers of this blog, but it’s just as essential to the agency’s mission. How do the Bureau of Consumer...
If there were a Debt Collection Decathlon – and we’re glad there isn’t – National Check Registry would have been a contender. According to the FTC and New York AG, the Buffalo-based debt collector “excelled” in a number of events: the Bogus Lawsuit Vault, the Disclosure of Debt Dash,...
The next stop on the FTC’s Start with Security road show is Austin, Texas, on Thursday, November 5th. Even if you can’t be there, you can still participate. And that’s not all. The FTC will be releasing two new resources to help your business start with security, but you can get a...
For debt collectors who resort to illegal tactics, it must feel like 110 in the shade because 115 law enforcement actions announced this year by the FTC and local, state, federal, and international partners – including 30 just-filed cases – have turned up the heat on law violators....
Quick:  How many connected devices do your customers have within arm’s reach right now? For a lot of them, the answer is (at minimum) a desktop computer, a laptop, a smartphone, a tablet, a connected TV, and a wearable gadget. What are the consumer protection implications when...
Two products sit side by side on the store shelf, but only one says “Made in USA.” For many consumers, that’s an important consideration in deciding what to buy. That’s why the FTC wants to make sure companies’ Made in USA claims – like all objective product representations – are true...
If you couldn’t make it to Washington to attend the FTC workshop Follow the Lead, watching the webcast is the next best thing – and it starts at 8:30 a.m. Eastern Time on Friday, October 30, 2015. We’re bringing together industry members, consumer advocates, researchers, law enforcers...
Energy-conscious – and budget-minded – consumers rely on those bright yellow EnergyGuide labels on appliances and the Lighting Facts box on light bulbs to help them comparison-shop. If your products are covered by the Energy Labeling Rule, the FTC has taken action on two fronts that...
Two people walk into a deli and both order a pastrami on rye. When the check arrives, one is charged $8. The other is surprised to get a bill for $15.99. That’s not the start of an old Henny Youngman joke. It’s an analogy that raises some of the issues in the FTC’s proposed $2.95...

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