Tag: Bureau of Consumer Protection

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In tribute to the baseball season that’s just ended, we’ll start this blog post about an alleged pyramid scheme and supposed miraculous dietary supplements with the words of the great Yogi Berra: “It's like déjà vu all over again.”
They’re called “notices,” but do consumers really notice them? Convening at 9:00 Eastern Time this morning, October 29th, Consumers and Class Action Notices: An FTC Workshop will take a closer look at what the research – including a recent FTC staff report – tells us about class...
When it comes to fraud, there’s no such thing as a generation gap. According to reports in the FTC’s Consumer Sentinel database, fraud affects every generation. But that’s only half the story. What else the reports tell us is that fraud affects every generation differently. The FTC...
Aloe and cranberry: a useful plant and a nutritious fruit. But are they clinically proven alone or in combination to treat diabetes, ulcerative colitis, high cholesterol, and a list of other serious medical conditions that afflict Boomer Consumers? According to the FTC, those are just...
There are perceptions some people seem to have about older consumers – and then there’s the data we see in fraud reports from consumers of that age group. Protecting Older Consumers 2018-2019: A Report of the Federal Trade Commission calls some common beliefs into question while...
You know that eerie feeling that someone is following your every move? If someone secretly installed a “stalking app” or “stalkerware” sold by Retina-X Studios, LLC, onto your mobile device, that strange sensation could be way more than a feeling. A complaint against the developer and...
There isn’t a competition to find ways to use social media to mislead consumers. (At least we hope there isn’t.) But with apologies to fans of a certain British baking program, separate FTC actions just might qualify two companies as “Star Fakers” for fabricating followers and skewing...
It’s International Charity Fraud Awareness Week, a global effort to help charities and donors avoid charity fraud. The FTC has united with state charities regulators, the National Association of State Charities Officials, and international partners in the campaign. By joining forces,...
The FTC regularly revisits rules on the books to make sure they’re effective and up to date. Right now the Children’s Online Privacy Protection Act Rule is under review. We asked for public comments in July and hosted a workshop on the Future of the COPPA Rule earlier this month...
How would we describe PrivacyCon 2020? Is it Burning Man without the flames? The New Orleans Jazz Festival – minus the jazz and the festival? The best way to know what PrivacyCon is all about is to mark your calendar for July 21, 2020, and attend the FTC’s fifth annual gathering of...
Wondering what small and midsize businesses (SMBs) think about cybersecurity? Or maybe you work for a small or midsize business that would like to tell someone what you think. Here’s your chance. The Information Technology Sector Coordinating Council (IT SCC) and Department of...
What’s the future of the Children’s Online Privacy Protection Act Rule? That’s the subject of today’s FTC workshop. If you’re COPPA-conscious, watch the webcast. The link will go live moments before the 9:00 ET start time.  
A savvy business person always wants to know the shape of things to come. We won’t make predictions but, based on the FTC’s case against multi-level marketer AdvoCare International, we will say this: Don’t bet on a business model that looks like a pyramid.
Technology changes at the speed of light, but the touchstone of the Children’s Online Privacy Protection Act Rule remains constant. When it comes to the collection of their kids’ personal information online, parents are in charge. But how does that principle apply in technologies not...
How do consumers interpret “Made in the USA” and other U.S.-origin claims? What can the FTC do to improve its enforcement program? Those are just two of the topics on the table at today’s Made in the USA workshop. FTC Bureau of Consumer Protection Director Andrew Smith will start the...
“He just emailed you! You caught his eye and now he’s expressed interest in you... Could he be the one?”
You’ve probably seen them on TV: announcements with prominent warnings about FDA actions involving certain prescription drugs or medical devices. But they aren’t official health and safety recalls or alerts from the Food and Drug Administration. They’re something else – and FTC staff...
When consumers apply for credit, housing, or employment, consumer reports are often used to help decide whether they can get that loan, apartment, or job. With so much at stake, the accuracy of those reports is of the utmost importance. On December 10, 2019, the FTC and CFPB will host...
Remember Saturday Night Live’s “Coffee Talk with Linda Richman”?
On her Control album, Janet Jackson posed the musical question, “What have you done for me lately?” It’s a fair question for small businesses to ask the FTC and the most recent answer would be “Sent 29,333 refund checks averaging $396 and totaling $11.6 million to companies and...

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