Tag: Bureau of Consumer Protection

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Silence may be golden, but not when it comes to contract clauses that would muzzle consumer complaints. That’s one message from an FTC settlement with the makers of NutriMost weight-loss products. Here’s another: don’t make weight-loss claims without scientific evidence to back them...
It’s wise to maintain a reasonable speed: 1) when you’re behind the wheel; or 2) when you’re preparing your public comments for the June 28, 2017, workshop on connected cars hosted by the FTC and the National Highway Traffic Safety Administration. That’s why we’re extending the...
You often hear the FTC described as America’s top cop on the privacy beat. We’re not the only agency working on privacy and data security issues, of course, but we have the broadest jurisdiction. And for more than 20 years, we have used it thoughtfully and forcefully to protect...
If Instagram is the home of Throwback Thursday and Flashback Friday, #IGers should think of today as Word to the Wise Wednesday.
Commercial cross-border data flows continue to grow in our internet-enabled economy. These data flows, often involving personal data, support innovative new business services and consumer products. At the same time, they raise questions of how to protect privacy across borders....
It used to be a rite of passage: spending the night in a line outside the box office to score tickets to the Stones, Springsteen, or [insert your favorite group here]. The convenience of internet ticket sales ended the sleeping-on-the-sidewalk ritual. But online ticket sales raised...
In the 80s, the appropriately-named group The Cars asked the musical question, “Who’s gonna drive you home?” The FTC and the National Highway Traffic Safety Administration are hosting a workshop on June 28, 2017, to examine the consumer privacy and security implications of automated...
On the first day of law school, students learn the Latin maxim Res ipsa loquitor – “The thing speaks for itself.” Pardon the inaccurate translation, but in the case of the FTC’s Annual Highlights, we think Tabula crustum ipsa loquitor – “The pie chart speaks for itself.” In other...
An FTC lawsuit has put the brakes on a debt collection operation that the agency says used deception to collect traffic tickets, court fines, and other municipal debts for more than 300 local governments in eight Southern and Midwestern states.
When websites prominently advertised “FREE!” golf balls and other gear, duffers and low-handicappers alike swung for the deal. But according to the FTC, 10 related defendants drove consumers into the rough with poorly disclosed terms and conditions, deceptive negative options, and...
There was a twisted kind of accuracy in one of the company names used by a Phoenix-based outfit that peddled business opportunities. It was called “Building Money” and build it they did. The problem was that they built it for themselves – and not for the older consumers, military...
If you make promises to consumers, you must honor them – and if you sign an FTC order, you must comply with it. That’s the lesson learned by Upromise, a college savings website, which must pay $500,000 for violating its existing FTC order.Not familiar with Upromise? It offers free...
Threats of imprisonment, warnings about extortion, and a security team allegedly comprised of ex-Israeli Special Ops trained in Krav Maga? It sounds like an action-packed movie plot, but it’s all related to a complaint filed by the FTC. And you’ll never guess the nature of the...
Businesses often ask: “If I comply with the NIST Cybersecurity Framework, am I complying with what the FTC requires?” Maybe you read our blog explaining how the NIST Cybersecurity Framework relates to the FTC’s work on data security? Now, check out this related video featuring Andrea...
According to a settlement announced by the FTC, a Texas-based company used misleading Made in USA claims to push its pulleys. Read on for an ironic object lesson related to a specific pulley component engraved with the phrase “Made in USA.”
Financial technology remains a hot topic for consumers, offering the possibilities of increased convenience and access to financial services at a lower cost. As part of its FinTech Forum series, the FTC continues to promote public discussion of the ways in which innovative FinTech...
Today kicks off National Consumer Protection Week, but what the FTC does to protect consumers is only part of the story. We also work hard to help small business get down to business. Here are just a few examples of what we’re doing to protect your business from deceptive practices...
When internet fraudsters mimic a legitimate business to trick consumers into giving out their personal information, it’s called phishing. It’s not just a problem for consumers, but for the companies the scammers are impersonating too. The FTC has long provided advice to consumers...
Take me out to the ballgame.Take me out with the crowd.Buy me some peanuts and crackerjackAnd sound statistics to give us feedback.
Phishing emails can harm businesses whose identities are spoofed. Don’t want that to happen to your business? Read the new Staff Perspective from our Office of Technology, Businesses Can Help Stop Phishing and Protect their Brands Using Email Authentication.

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