Tag: Payments and Billing

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When it comes to using online negative options to sell unmentionables (or anything else), there are some material terms and conditions that marketers need to clearly mention. That’s the brief but foundational lesson of the FTC’s $1.3 million settlement with online lingerie seller...
The “before” photo showed a silver-haired lady in a wheelchair with a hand on her furrowed brow. “24 hours after” and she’s smiling and knitting on the sofa, thanks to a dietary supplement proven in a 1200-person clinical study to reduce or eliminate the symptoms of joint pain,...
Online news reports appeared to feature the miraculous results celebrities like Will Ferrell and Paula Deen achieved from muscle-building supplements, weight loss products, and other merchandise. But according to the FTC, those “news reports” were deceptively formatted ads and the...
When you make a pact, you must keep your promises . . . or else there are consequences. That’s the premise of Pact, Inc.’s app, which lets you pledge to perform certain healthy activities each week. That’s also the lesson from Pact’s settlement with the FTC over its own broken...
Consumer scams need four things to survive: food, water, air – and access to the credit card system. Credit card networks build protections into the system to engage lawful businesses while keeping an eye out for fraud. When people use tactics to try to work around those protections,...
Here’s a riddle. What five-letter word can mean a try-out, a source of vexation, and a legal proceeding?

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The Federal Trade Commission is alerting consumers who lost money to scammers who told them to pay via Western Union’s money transfer system between January 1, 2004 and January 19, 2017, that they can now file a claim to get their money back by going
Following a trial, a federal court has found Terrason Spinks and his company, Jet Processing Inc., liable for more than $280 million in consumer harm caused by the IWorks scheme.
La Comisión Federal de Comercio (FTC, por su sigla en inglés) presentó cargos contra un grupo de comerciantes que debitaron cargos a las cuentas bancarias de los consumidores por más de $40 millones de dólares por inscribirlos en membresías de tres clubes de descuentos sin su debida autorización.
The Federal Trade Commission has charged a group of marketers with debiting more than $40 million from consumers’ bank accounts for membership in three online discount clubs they enrolled consumers in without their authorization.
La Comisión Federal de Comercio (FTC, por su sigla en inglés) ha presentado cargos contra una operación por atraer a la gente en internet de manera engañosa a una estafa de opción negativa usando una oferta inicial de bajo costo ($1.03 más cargos por manejo y envío) por una “prueba” de productos...
The remaining defendants behind a massive landline cramming operation agreed to settle Federal Trade Commission charges that they placed more than $70 million in unauthorized charges on consumers’ phone bills.

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