Tag: Telemarketing

Displaying 161 - 180 of 419 results.

Filtering by content type: Advisory Opinion

Discusses whether the transfer of a consumer-initiated call to a prerecorded message is restricted by Telemarketing Sales Rule provisions concerning outbound telephone call initiated to deliver a prerecorded message.

Filtering by content type: Public Event

The FTC hosted a workshop to analyze the marketing of goods and services through offers with negative option features. The workshop, which brought together consumer representatives, academics, and industry leaders, addressed the pros and cons of such offers, discuss online marketing...
The Federal Trade Commission (FTC) and the Federal Communications Commission (FCC) convened a joint public forum to address the advertising and marketing of long-distance services, including dial-around services -- often called "10-10" numbers. The forum provided an opportunity for...
The FTC, the United States Postal Inspection Service, the U.S. Attorney's Office, Southern District of New York, and the Manhattan Hispanic Chamber of Commerce hosted a forum that gathered law enforcement and community leaders, provided an opportunity to learn about the nature and...
The FTC and the National Advertising Division (NAD) of the Council of Better Business Bureaus held a public workshop to explore how marketers comply with "clear and conspicuous" disclosure requirements in truth-in-advertising laws.
The FTC and the U.S. Department of Justice's Office for Victims of Crime hosted a workshop on strategies for effective and high-impact education and enforcement to protect Hispanic consumers from fraud. The Consumer Outreach Forum provided the opportunity to learn about the U.S....
The public forum reviewed the "do-not-call" provision of the FTC's Telemarketing Sales Rule (TSR). The "do-not-call" provision prohibits sellers or telemarketers from calling persons who have previously stated that they do not wish to be called. This forum was the first in a series...
The FTC held a public workshop on how to build public/private partnerships to combat cross-border fraud against consumers. The workshop explored how the private and public sectors can work together to identify, stop, and bring effective enforcement actions against cross-border fraud...

Filtering by content type: Statute

The Act requires the Commission to promulgate certain regulations respecting advertising for, operation of, and billing and collection procedures for, pay-per-call or "900 number" telephone services. The regulations must include certain provisions, such as price disclosure requirements, mandatory...
Section 701(b)(1) of the Act, amending section 204(1) of the Telephone Disclosure and Dispute Resolution Act of 1992 (TDDRA), 15 U.S.C. § 5714(1), authorizes the Commission to expand upon the definition of "pay-per-call service (currently 900 number services)" to "other similar services providing...
The Act requires the Commission to promulgate regulations (1) defining and prohibiting deceptive telemarketing acts or practices; (2) prohibiting telemarketers from engaging in a pattern of unsolicited telephone calls that a reasonable consumer would consider coercive or an invasion of privacy; (3...
Under this Act, the Commission is empowered, among other things, to (a) prevent unfair methods of competition, and unfair or deceptive acts or practices in or affecting commerce; (b) seek monetary redress and other relief for conduct injurious to consumers; (c) prescribe trade regulation rules...

Filtering by content type: Blog Post

Members of the military face unique consumer protection challenges.  For example, when the brakes go or the basement floods, it’s not easy to find trustworthy local businesses if you’re new in town.  And deployments, TDYs, and relocations can make it tougher to spot the early signs...
Yesterday’s 10th anniversary of the National Do Not Call Registry was a good time to reflect on a decade of progress.  But to paraphrase Thomas Jefferson (or Patrick Henry, Irish statesman John Philpot Curran, or whoever else said it), eternal vigilance is the price of an...
To etiquette purists, the 10th anniversary dictates gifts of metal.  So to commemorate the 10th anniversary of the National Do Not Call Registry, the FTC presents this iron-clad guarantee:  You can count on us to continue to take action against companies that violate the...
The Telemarketing Sales Rule outlaws a variety of deceptive practices.  But liability isn’t limited just to the companies that place the calls or the marketers that hire them.  It’s also illegal to “provide substantial assistance or support” to a seller or telemarketer when you know...

Filtering by content type: Federal Register Notice

Filtering by content type: Press Release

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