Tag: Telemarketing

Displaying 141 - 160 of 410 results.

Filtering by content type: Advisory Opinion

Discusses the applicability of the Telemarketing Sales Rule to third-party telemarketing companies hired by an insurance company to sell insurance products.
Discusses access to the National Do Not Call Registry by members of the market or opinion research industry.
Discusses the application of the Telemarketing Sales Rule's Fee Rule provision to independent or franchised agents of a company. 
Discusses the practice of upselling and certain exemptions to the Telemarketing Sales Rule.
Discusses the application of the Telemarketing Sales Rule's "Established Business Relationship" exemption to an Internet-based lead generation mechanism. 
Discusses the application of the Telemarketing Sales Rule to a proposed business plan involving the sale of automobile service contracts.
Discusses the interplay between the recordkeeping requirements of the Telemarketing Sales Rule and the Do Not Call and Call Abandonment "safe harbor" provisions.
Discusses applicability of TSR restrictions on the use of prerecorded messages in telemarketing to technology that enables call agents to respond to the recipient of a call by substituting audio recording of a response for the call agents' own voice.
Discusses whether prerecorded messages to customers regarding the availability of free services for a limited time period is telemarketing under the Telemarketing Sales Rule.
Discusses whether the transfer of a consumer-initiated call to a prerecorded message is restricted by Telemarketing Sales Rule provisions concerning outbound telephone call initiated to deliver a prerecorded message.

Filtering by content type: Public Event

The FTC hosted a workshop to analyze the marketing of goods and services through offers with negative option features. The workshop, which brought together consumer representatives, academics, and industry leaders, addressed the pros and cons of such offers, discuss online marketing...
The Federal Trade Commission (FTC) and the Federal Communications Commission (FCC) convened a joint public forum to address the advertising and marketing of long-distance services, including dial-around services -- often called "10-10" numbers. The forum provided an opportunity for...
The FTC, the United States Postal Inspection Service, the U.S. Attorney's Office, Southern District of New York, and the Manhattan Hispanic Chamber of Commerce hosted a forum that gathered law enforcement and community leaders, provided an opportunity to learn about the nature and...
The FTC and the National Advertising Division (NAD) of the Council of Better Business Bureaus held a public workshop to explore how marketers comply with "clear and conspicuous" disclosure requirements in truth-in-advertising laws.
The FTC and the U.S. Department of Justice's Office for Victims of Crime hosted a workshop on strategies for effective and high-impact education and enforcement to protect Hispanic consumers from fraud. The Consumer Outreach Forum provided the opportunity to learn about the U.S....
The public forum reviewed the "do-not-call" provision of the FTC's Telemarketing Sales Rule (TSR). The "do-not-call" provision prohibits sellers or telemarketers from calling persons who have previously stated that they do not wish to be called. This forum was the first in a series...
The FTC held a public workshop on how to build public/private partnerships to combat cross-border fraud against consumers. The workshop explored how the private and public sectors can work together to identify, stop, and bring effective enforcement actions against cross-border fraud...

Filtering by content type: Statute

The Act requires the Commission to promulgate certain regulations respecting advertising for, operation of, and billing and collection procedures for, pay-per-call or "900 number" telephone services. The regulations must include certain provisions, such as price disclosure requirements, mandatory...
Section 701(b)(1) of the Act, amending section 204(1) of the Telephone Disclosure and Dispute Resolution Act of 1992 (TDDRA), 15 U.S.C. § 5714(1), authorizes the Commission to expand upon the definition of "pay-per-call service (currently 900 number services)" to "other similar services providing...
The Act requires the Commission to promulgate regulations (1) defining and prohibiting deceptive telemarketing acts or practices; (2) prohibiting telemarketers from engaging in a pattern of unsolicited telephone calls that a reasonable consumer would consider coercive or an invasion of privacy; (3...

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