Tag: mobile cramming

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The Federal Trade Commission is providing over $88 million in refunds to more than 2.7 million AT&T customers who had third-party charges added to their mobile bills without their consent, a tactic known as “mobile cramming.” The refunds to consumers relate to 2014 settlements with AT&T,...
Note: A conference call for media with FTC Bureau of Consumer Protection Director Jessica Rich, FCC Enforcement Bureau Director Travis LeBlanc and Vermont Attorney General William Sorrell occured as follows:Date: Dec. 19, 2014 Time: 1 p.m. ETThe speakers were available to take questions from the...
A series of defendants will pay approximately $10 million to the Federal Trade Commission to settle charges that they operated a massive scam that sent unwanted text messages to millions of consumers, many of whom later received illegal robocalls, phony “free” merchandise offers, and unauthorized...
Consumers who believe they were charged without their authorization can visit www.ftc.gov/att to submit a refund claim.
Ensuring that consumers are protected in the growing mobile environment is a top priority at the FTC.
In testimony before Congress today, the Federal Trade Commission provided an update on issues related to the placement of unauthorized charges on consumers’ mobile phone bills, a practice known as mobile cramming.
At the request of the Federal Trade Commission, a federal court has temporarily halted a mobile phone cramming scheme that deceptively piled more than $100 million in charges on consumers’ mobile phone bills without their permission. In its complaint, the FTC seeks permanently to shut down the...
Note: A conference call for media with FTC Consumer Protection Director Jessica Rich will occur as follows:Date: July 28, 2014 Time: 1:30 p.m. ETCall-in: 800-230-1951; confirmation number 333099Call-in lines, which are for media only, will open 15 minutes prior to the start of the call. Jessica...
The Federal Trade Commission added new charges of mobile cramming to a complaint the agency previously filed against a group of scammers who allegedly sent millions of unwanted text messages and robocalls to consumers.
Note: A conference call for media with FTC Consumer Protection Director Jessica Rich will occur as follows:Date: July 1, 2014Time: 2:45 p.m. ETCall-in lines, which are for media only, will open 15 minutes prior to the start of the call. Jessica Rich and FTC staff will be available to take questions...
The operators of a massive mobile cramming scheme have agreed to surrender more than $10 million in assets to settle Federal Trade Commission charges, including the contents of numerous bank accounts; real estate in Los Angeles, Beverly Hills and Chicago; and a number of cars and pieces of jewelry.
The Federal Trade Commission is taking action to stop a mobile phone cramming operation that has placed tens of millions of dollars on consumers’ mobile phone bills without their permission. In its complaint, the FTC seeks to shut down the operation and recover money lost by consumers.
The operators of an Atlanta-based company have agreed to settle Federal Trade Commission allegations that they crammed charges on consumers’ cell phone bills without their consent, causing more than $10 million in consumer injury.
Global mobile marketer Jesta Digital, LLC, will provide refunds to a large number of consumers and pay an additional $1.2 million to the Federal Trade Commission as part of a settlement with the FTC, which alleged that Jesta crammed unwanted charges onto consumers’ cell phone bills.
The Federal Trade Commission has taken legal action to shut down an operation that allegedly took in millions of dollars from placing charges on consumers’ mobile phone bills, many of which were “crammed” or unauthorized charges.
The Federal Trade Commission will host a roundtable on May 8, 2013, in Washington, D.C., to examine unauthorized third-party charges on mobile phone bills – a practice known as mobile cramming. The roundtable will bring together consumer advocates, industry representatives, and government...
In response to a request by the Federal Communications Commission for comment, the Federal Trade Commission said that the “cramming” of unauthorized charges on wireless phone bills poses a serious problem for American consumers. The FTC said in its comment that wireless providers should be required...
The Federal Trade Commission has announced the agenda for its day-long public forum in Washington, D.C., on May 11, 2011, to examine telephone bill cramming and explore possible solutions to reduce unauthorized third-party billing on telephone bills. The forum will focus on how the government,...
The Federal Trade Commission will host a forum on May 11, 2011, in Washington, DC, examining how the government, businesses, and consumer protection organizations can work together to prevent consumers from being hit with unauthorized third-party charges on their phone bills, a practice known as “...