Do Not Call Registry Data Book 2017: Massachusetts

Complaints by County


Download county data [CSV, 696 KB]

Map of Massachusetts counties indicating relative number of complaints from low to high. See attached CSV file for complaint data by jurisdiction.

 

 

Complaints by Topics *

Graph of Do Not Call complaints in Massachusetts by topic in the current fiscal year. The topic with the most complaints was reducing debt with 16,345 complaints, followed by energy, solar and utilities with 12,995 complaints, followed by vacation and timeshares with 8,181 complaints. Note: not everyone who files a complaint reports a topic.

 

 

State Totals

Complaints:156,006(#19 nationally, per 100K population)
Active Registrations:5,794,655(#3 nationally, per 100K population)

 

 

Complaints by Fiscal Year

Graph of Do Not Call complaints recorded in Massachusetts from fiscal year 2013 to fiscal year 2017. In 2013 there were 76,661 complaints filed. Complaints dropped slightly then increased dramatically to 2017, when there were 156,006 complaints filed.

 

 

Active Registrations by Fiscal Year

Graph of active Do Not Call registrations in Massachusetts each fiscal year from 2013 to 2017. In 2013 there were 5.47 million numbers registered. Registrations increased modestly each year to 2017, when there were 5.79 million numbers registered.

 

 

Complaints by Call Type

Pie chart of Do Not Call complaints in Massachusetts by call type in the current fiscal year. The largest portion is robocall at 102,841 followed by live caller at 51,577 and call type not reported at 1,588.