Do Not Call Registry Data Book 2018: Who is using the Do Not Call Registry

Active Registrations by Fiscal Year

Bar chart showing active registrations in the Do Not Call Registry by fiscal year beginning in 2014 and ending in 2018. The number of registrations increased each year. In 2014 there were 217 million, in 2015 there were 222 million, in 2016 there were 226 million, in 2017 there were 229 million, and in 2018 there were 235 million.

"Active Registrations" reflect the total number of phone numbers registered on the National Do Not Call Registry for each fiscal year as of September 30, 2018.

Organizations Accessing the Registry by Fiscal Year

 

2014

2015

2016

2017

2018

5 or Fewer Area Codes23,04920,07517,63415,53615,045
Organizations Who Paid2,5822,5022,3532,2592,163
Exempt Organizations585521503543520
Total26,21623,09820,49018,33817,728

Telemarketers and sellers can access up to five area codes on the Registry for free. To access more than five area codes, they must pay a fee. Organizations that are not selling goods or services are "exempt" and can access numbers on the Registry for free. This includes organizations asking for charitable contributions, raising money for political purposes, or conducting surveys. It also includes organizations calling only people they have an established business relationship with or who have given the organization written permission to call.