"Protecting Consumers in Debt Collection Litigation and Arbitration: A Roundtable Discussion" - August 5 and 6, 2009
It is only reasonable that creditors prove they legitimately own the debt, and that the debtors actually owe it. This problem is exacerbated when disputes can be forced into binding mandatory arbitration by creditors, because there is lack of due process, and lack of public oversight, of the whole arbitration operation. Arbitration as run by corporations has been exposed as far more flawed than the court system, far more biased, and often expensive and highly unfair to consumers. Private arbitration run by corporations is also secretive, hiding numerous complaints about companies from the public. If these companies were doing business ethically they would not need to force their own biased system on consumers.