Here's an example of just how much DRM hurts end users, DRM provider Overdrive unilaterally stopped providing their services to ebook reseller Fictionwise.com as of January 31st this year. As a result of this action, customers were no longer able to re-download previously purchased books. This really hurts people who use the mobipocket format, as the book has to be encoded for each specific device, and thanks to the Overdrive pullout people with mobipocket ebooks won't be able to transfer them if they get a new reader. It's ridiculous. DRM promotes vendor lock-in. It does NOT prevent piracy. All it does is make things hard for the people who pay money for a product rather than those who choose not to. Punishing customers is stupid.
FTC Town Hall to Address Digital Rights Management Technologies - Event Takes Place Wednesday, March 25, 2009, in Seattle #539814-00739
FTC Town Hall to Address Digital Rights Management Technologies - Event Takes Place Wednesday, March 25, 2009, in Seattle