FTC Town Hall to Address Digital Rights Management Technologies - Event Takes Place Wednesday, March 25, 2009, in Seattle
Any technology that limits the consumer in his ability to fully utilize the product is problematic. With computers becoming obsolete so quickly, the ability to move products from one computer to another is a requirement and this portability should be easy enough for an unsophisticated consumer to do without technical support. My personal experience with technology that attempts to control my use of a product generally performs poorly, if at all, and often results in disallowing me to use a product I purchased. Computer software is already quite expensive and to be unable to use a product that was legally purchased is criminal. Full disclosure of any technology used to prevent piracy should be a requirement that is clearly outlined and available right on the product packaging. It should not be something available only after the purchase is made or that requires the consumer to access a website separately from making the purchase. As a software developer myself, I can appreciate the concern for piracy but I also understand how important it is to provide a quality, usable, fully functioning product to a consumer.