FTC Town Hall to Address Digital Rights Management Technologies - Event Takes Place Wednesday, March 25, 2009, in Seattle #539814-00542

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FTC Town Hall to Address Digital Rights Management Technologies - Event Takes Place Wednesday, March 25, 2009, in Seattle
DRM is a weak attempt to stop piracy in the video gaming industry. The software installs on paying customers pc without any disclosure or informing of the customer. DRM can open internet portals to validate gaming rights and to ensure the game hasn't been installed past the number of allowable installs. There have been document cases in which paying customers have had serious pc issues after DRM had been unknowingly installed. After a customer has removed the game/software that had the DRM buried in the install, DRM remains on that persons pc with no easy way to remove it. The games that EA has used DRM to stop piracy has been a failure and the games have been leaked onto torrent sites and other p2p sharing vehicles thus only truly effecting paying customers that wish to abide by the law. When a customer purchases a gaming title that has the DRM software, and chooses to upgrade their pc, and the need to reinstall the software title arises, the customer may not be able to install the gaming title as some games limit the number of installs to 3. So if a person has a laptop, desktop pc and installs the gaming title on each, they have only 1 remaining install prior to the gaming title becoming locked and requiring a new copy. This limits the paying customer that wants to upgrade their pc, and ensure they can play the latest games with the proper requirements to ensure a good gaming experience. The limitation of the installs makes the software seem more like a rental since EA has decided on how many times you will be permitted to install the game by using DRM. If a company like the above mentioned EA wants to use DRM to stop piracy, they can use a less invasive version that simply checks to ensure the actual disk is in the dvd drive before allowing the game to be played. Being more educated on pcs and up to date with DRM I have refused to purchase titles with DRM since it acts like spyware/malware as it "secretly" installs without your knowledge and you can't uninstall it. Companies that decide to use DRM should be required by law to mention what the DRM does, how to remove it, and why it is being used as other software does. Any software regardless of use, should not be able to install on a personal computer without consent by the pc owner. Please consider my and the other comments from public as this is our voice and we are calling for change in the way DRM is installed and acts on personal computers. If anyone has ever had a virus that took up resources, sent information without your consent, and installed without your permission, then you understand the effects of DRM and how the public feels towards it. Thank You, Mr. Burns