I don't think any consumer will ever have an issue with DRM as long as it is seamless, but that is almost never the case. Pirates and those that are going to break the law and obtain content illegally are not effected by most of the protection schemes out there now. It is the paying customer that is often left with a product that doesn't work as intended, and they suffer because of these schemes. Most PC gaming developers for instance uses a method called secure rom. It installs software to prevent piracy of video games that can never be uninstalled. This has no effect what so ever on the pirates and the same titles are available for download without this software. Often times faster than you can buy them legally. It all boils down to the fact that any company that thinks they can encrypt a product to prevent copying it is sorely mistaken. PC's are basically machines that encrypt and decrypt code. Every DRM scheme ever introduced has been cracked in days or weeks. To think you can prevent this is frivolous at best, and I believe it pushes paying customers to obtain content, be it software, and games, or movies and mp3s to piracy.
FTC Town Hall to Address Digital Rights Management Technologies - Event Takes Place Wednesday, March 25, 2009, in Seattle #539814-00451
FTC Town Hall to Address Digital Rights Management Technologies - Event Takes Place Wednesday, March 25, 2009, in Seattle