DRM, although it might sound good in "theory" has been very poorly implemented. If we weigh consumer satisfaction against it, I believe there should never be - in any way - allowed a system that makes it harder/impossible to access the thing he bought. Not to mention all those DRM schemes we frequently see going out of business or shutting down servers - leaving thousands of paying customers with no access to their legally bought products. That's just insane... If I buy a game, I should I be forced to install additional (often virus-like) software to play it? If I choose a full-install, why should I be forced to keep the DVD in the drive to play it? If I buy online music, why should I only be able to play it in one my players, or one at a time, or requiring internet connection to verify I can listen to it? If I buy an ebook, why can't I transfer it to my iPhone to read it whenever I feel like it, even though I still want to be abel to read it on my PC, or Mac, or Linux computer? The only "right" way to implement DRM is to figure a way (if there's one) that doesn't mess with my own personal rights to handle the products I bought as I see fit. Until that day comes, people would be far better off without any of the current DRM protections that are more of a nuisance to consumers than an effective means to protect anything.
FTC Town Hall to Address Digital Rights Management Technologies - Event Takes Place Wednesday, March 25, 2009, in Seattle #539814-00330
Outside the United States
FTC Town Hall to Address Digital Rights Management Technologies - Event Takes Place Wednesday, March 25, 2009, in Seattle