FTC Town Hall to Address Digital Rights Management Technologies - Event Takes Place Wednesday, March 25, 2009, in Seattle
Re DRM for software: I believe companies should be held to these requirements at a minimum: 1) State fully on the outside of the box the nature of the DRM software included, whether it will execute at boot time, whether it will communicate over the internet and to whom. 2) Include, at time of purchase, the ability to totally remove all parts of the DRM software when the software product is uninstalled. 3) Ideally, the DRM portion of the software should execute only when the product is being used and should not patch or replace operating system files, nor automatically load even when the product is not being used, nor remove, modify, or damage other software present on the user’s machine, nor attempt to hide itself from the user. 4) If the product is electronically distributed (i.e. the user does not get any physical media) the user should be allowed to burn a backup to physical media. 5) If the product requires internet access for authentication this requirement should be removed from all users copies of the product if the vendor shuts down the authentication servers. I would like to note that I no longer purchase or play any boxed PC games because of fear of the intrusive DRM they include, so, in my case, DRM leads to lost sales.