FTC to Hold Workshop Examining Online Event Ticket Sale - Agency Seeks Input in Advance of March 2019 Workshop; Project No. P18450 #06487

Submission Number:
06487
Commenter:
Johnathan Steinbach
State:
Ohio
Initiative Name:
FTC to Hold Workshop Examining Online Event Ticket Sale - Agency Seeks Input in Advance of March 2019 Workshop; Project No. P18450
Any concert/musical event/play/etc that is governed by all but the smallest of venues-only if they are truthfully local-has a "convenience" fee or use fee or any of varied names. How ludicrous is it to pay a convenience fee when I print my own ticket? Then there is added parking or more. This is a constant and has been happening for decades. Fees range from a few dollars to ten or more. I have even gone to the box office with the same results. There seems to be no recourse except refusing to go to a show. It is akin to blackmail or the contract of adhesion. If you want to see this event-you pay us whatever fee we feel like charging for the convenience of never speaking to a human. In fact, I just bought tickets for Cher in Cleveland and was charged a convenience fee for all three-although on one order-AND I am being forced to download an app in order to "get the tickets. I do not want the app nor do I think I should be charged ANY fee. The venue "Quicken Loans Arena-The Q" is unresponsive. This is a racket that needs to change.