FTC to Hold Workshop Examining Online Event Ticket Sale - Agency Seeks Input in Advance of March 2019 Workshop; Project No. P18450 #06410

Submission Number:
06410
Commenter:
PHILIP ZINN
State:
Texas
Initiative Name:
FTC to Hold Workshop Examining Online Event Ticket Sale - Agency Seeks Input in Advance of March 2019 Workshop; Project No. P18450
I purchased tickets to a concert in San Antonio through ticketmaster. They charged a online convenience purchase fee in addition to the cost of the ticket of about $15 per ticket. The band cancelled their concert and I was refunded my ticket fee but not the $30 for the 2 tickets for online convenience . In my mind this is fraud. I should have received a full refund.