The consumer welfare implications associated with the use of algorithmic decision tools, artificial intelligence, and predictive analytics #FTC-2018-0056-D-0016

Submission Number:
FTC-2018-0056-D-0016
Commenter:
Christene Dove
State:
Washington
Initiative Name:
The consumer welfare implications associated with the use of algorithmic decision tools, artificial intelligence, and predictive analytics
1. Free exchange of opinion is thwarted by biased and politically motivated actions. Such actions suppress expression of political views and factual information that does not align with the "mainstream." I am a conservative interested in engaging conservative dialog and factual information typically dismissed or maligned by mainstream platforms. I have experienced suppression of my voice on Twitter, the only social media tool I use. An example of this suppression is the algorithmic "shadow ban" selectively imposed on conservative voices. https://mobile.twitter.com/ChristeneDove/status/1023292855568089088 2. The typical consumer is without any reasonable recourse against suppression of his or her voice. 3. Project Veritas has revealed this is deliberate. https://www.projectveritas.com/2018/01/11/undercover-video-twitter-engin... 4. A potential consequence of suppressing conservative political dialog is a platform falsely portraying all or most voices as non-conservative. This can in turn shape public perception in a way that is incompletely informed. 5. A social media tool, which deliberately seeks to influence public perception according to incomplete information, is enforcing its chosen bias upon the general public perception. 6. Typical individuals act according to how they think. Their thoughts often arise according to the information to which they've been exposed. Thus, the social media tool can influence widespread actions in favor of its chosen bias by limiting exposure to views and information which do not support its bias. 7. This is extremely powerful. 8. Extremely powerful and deliberate, biased shaping of public thought and action can be considered manipulative and detrimental. Individual actions may differ if the individual has access to suppressed information. 9. Both manipulation of the consumer to his and her detriment, and the use of social media platforms to manipulate societal actions, fall outside the stated purpose of social media tools. 10. This means that social media participants are being used in a manner to which they have not consented. 11. Manipulation of the consumer to his and her detriment, and manipulation of widespread societal actions in favor of biases held by the manufacturers of social media tools, is unlawful.