FTC 16 CFR Part 315 Public Workshop Examining Contact Lens Marketplace And Analyzing Proposed Changes To The Contact Lens Rule #2685

Submission Number:
2685
Commenter:
Dawn Bearden
Organization:
State:
Florida
Initiative Name:
FTC 16 CFR Part 315 Public Workshop Examining Contact Lens Marketplace And Analyzing Proposed Changes To The Contact Lens Rule
As an Eye Doctor I REGULARLY see patients coming in with red eyes, inflamed eyes, severe allergic reactions to contact lenses and eye ulcerations - some of which are vision threatening. The vast majority of these people are overwearing their contact lenses or obtained their lenses online without verification. I have seen patients come in wearing contacts that were not prescribed to them or wearing lenses that were substituted incorrectly by the online retailer - many of which were causing harm to these patients eyes. Many times patients are not aware that there is a problem until it's too late. The problem here is that online retailers are wanting to sell contact lenses without regard to patient eye health. Doctors see first hand what harm this can cause - these retailers do not. Contact lenses are medical devices and are not treated as such by these online retailers. They just want to make a sale. We constantly get verifications for contact lens prescriptions for people who are not our patients and yet we don't get these verifications for many of our actual patients. And when we do... it's at times that our office is not open. Often we deny a prescription because it is incorrect - only to find out that the lenses were already shipped before we ever got the verification. I've seen patients get the incorrect power - which can make the patient illegal to drive. I've seen patients come in wearing lenses that were never prescribed or verified - and the lenses are too tight or don't fit properly - thus causing harm to the eye. Sometimes irreversible and sometimes vision threatening